Title: Cannot save header template
Last modified: September 20, 2024

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# Cannot save header template

 *  Resolved [marcsdn](https://wordpress.org/support/users/marcsdn/)
 * (@marcsdn)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/cannot-save-header-template/)
 * “Debug Code: **wpstg-Baeuv7gO-124657** 
 * I’m trying to customize a new website theme, but every time I’m editing the Header,
   I’m unable to save it.
   I have first the error message “Saving failed.” and if
   I click a second time on the save button, a second error message appears: “Updating
   failed. The response is not a valid JSON response.”
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-save-header-template%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [alaasalama](https://wordpress.org/support/users/alaasalama/)
 * (@alaasalama)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/cannot-save-header-template/#post-18027782)
 * Hi [@marcsdn](https://wordpress.org/support/users/marcsdn/)
 * Please try to set the permalinks settings to “Post Name” and recheck this issue.
 * If this doesn’t help, send us a screenshot showing the error you got via [this form](https://wp-staging.com/contact-us-presale-and-premium-support/)
   and we will help you further from there.
 * Thanks, 
   Alaa
 *  Thread Starter [marcsdn](https://wordpress.org/support/users/marcsdn/)
 * (@marcsdn)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/cannot-save-header-template/#post-18029973)
 * Hi Alaa,
 * This worked perfectly! Thanks a lot.
   However, I have a new issue now (on the 
   same page): I cannot insert any content in my page… Only the headers and footers
   are appearing… Am I doing something wrong?
 *  Plugin Author [Rene Hermenau](https://wordpress.org/support/users/renehermi/)
 * (@renehermi)
 * [1 year, 8 months ago](https://wordpress.org/support/topic/cannot-save-header-template/#post-18030743)
 * [@marcsdn](https://wordpress.org/support/users/marcsdn/) could you please open
   a new support thread for the new issue? We need to handle separate issues in 
   separate threads.
   You can also contact us here [https://wp-staging.com/contact-us-presale-and-premium-support/](https://wp-staging.com/contact-us-presale-and-premium-support/)
   and send us a screenshot of your error.All the bestRené

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Cannot save header template’ is closed to new replies.

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 * 3 replies
 * 3 participants
 * Last reply from: [Rene Hermenau](https://wordpress.org/support/users/renehermi/)
 * Last activity: [1 year, 8 months ago](https://wordpress.org/support/topic/cannot-save-header-template/#post-18030743)
 * Status: resolved