Title: Cannot save Protection Message changes
Last modified: August 31, 2016

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# Cannot save Protection Message changes

 *  [INTP5](https://wordpress.org/support/users/intp5/)
 * (@intp5)
 * [10 years ago](https://wordpress.org/support/topic/cannot-save-protection-message-changes/)
 * When I attempt to save any change to the Protection Messages (and possibly more),
   I receive the usual “Saving changes…” message, which simply hangs with a spinning
   icon indefinitely. Is this a known issue, and if so are there any recommended
   fixes? If you could point me to the config file where these changes can be made
   manually, that would be fine, as well. Thanks in advance!
 * [https://wordpress.org/plugins/membership/](https://wordpress.org/plugins/membership/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/)
 * (@wpmudev-support2)
 * [9 years, 12 months ago](https://wordpress.org/support/topic/cannot-save-protection-message-changes/#post-7443166)
 * Hello INTP5,
 * Please check if there are any errors in console while saving Protection Message
   
   [https://developer.chrome.com/devtools/docs/console](https://developer.chrome.com/devtools/docs/console)
 * If there are no console error please enable debug mode in your WordPress and 
   try again to save – it should generate error in debug log.
    To enable it, open
   your wp-config.php file and look for define(‘WP_DEBUG’, false);. Change it to:
 * define(‘WP_DEBUG’, true);
 * In order to enable the error logging to a file on the server you need to add 
   yet one more similar line:
 * define( ‘WP_DEBUG_LOG’, true );
 * In this case the errors will be saved to a debug.log log file inside the /wp-
   content/directory.
 * Depending on whether you want your errors to be only logged or also displayed
   on the screen you should also have this line there, immediately after the line
   mentioned above:
 * define( ‘WP_DEBUG_DISPLAY’, false );
 * The wp-config.php is located in your WordPress root directory. It’s the same 
   file where the database configuration settings are. You will have to access it
   by FTP or SFTP in order to edit it. I would need then to see contents of the 
   debug.log file.
 * kind regards,
    Kasia
 *  Thread Starter [INTP5](https://wordpress.org/support/users/intp5/)
 * (@intp5)
 * [9 years, 12 months ago](https://wordpress.org/support/topic/cannot-save-protection-message-changes/#post-7443201)
 * Thanks much, Kasia. As a matter of fact, I did. Here’s what I get:
 * JQMIGRATE: Migrate is installed, version 1.4.0
    Uncaught TypeError: Cannot read
   property ‘get’ of undefined
 * Any suggestions? Thanks in advance, Nathan
 *  Plugin Support [Amin – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support2/)
 * (@wpmudev-support2)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/cannot-save-protection-message-changes/#post-7443251)
 * Hello INTP5,
 * I’m sorry for the delay on my end!
 *     ```
       Uncaught TypeError: Cannot read property 'get' of undefined
       ```
   
 * There should be a file shown where this error is coming from. Can you check that?
   
   Also could run a quick plugin/theme conflict test to exclude that this is not
   caused by other plugins/themes script?
 * kind regards,
    Kasia
 *  Thread Starter [INTP5](https://wordpress.org/support/users/intp5/)
 * (@intp5)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/cannot-save-protection-message-changes/#post-7443295)
 * Hello again, Kasia–Sorry for my extreme delay, and also for my unfamiliarity 
   with the console/UI. Here is what I now get with the current version, after expanding
   the details of the message:
 * > JQMIGRATE: Migrate is installed, version 1.4.1
   >  ms-admin.js?ver=4.0.1.0:2750
   > Uncaught TypeError: Cannot read property ‘get’ of undefinedbefore_ajax @ ms-
   > admin.js?ver=4.0.1.0:2750ajax_update @ ms-admin.js?ver=4.0.1.0:125(anonymous
   > function) @ ms-admin.js?ver=4.0.1.0:671dispatch @ load-scripts.php?c=1&load[]
   > =jquery-core,jquery-migrate,utils&ver=4.5.3:3r.handle @ load-scripts.php?c=
   > 1&load[]=jquery-core,jquery-migrate,utils&ver=4.5.3:3
 * Is that more helpful? Let me know if there is any further information I can provide.
   Thanks again, Nathan
 *  Plugin Support [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * (@wpmudev-support1)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/cannot-save-protection-message-changes/#post-7443298)
 * Hi Nathan,
 * The above issue you are referring to is console error, is that correct?
    This
   tells us that something is breaking JS in the backend but not sure what unfortunately
   🙁
 * If you follow Kasia’s instructions few comments above you can enable WordPress
   debug that will actually create debug.log file inside your wp-content folder 
   on your server.
    Can you please try checking that as we should be able to get
   some additional info from there?
 * Cheers,
    Predrag

Viewing 5 replies - 1 through 5 (of 5 total)

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## Tags

 * [Saving](https://wordpress.org/support/topic-tag/saving/)

 * 5 replies
 * 3 participants
 * Last reply from: [Predrag – WPMU DEV Support](https://wordpress.org/support/users/wpmudev-support1/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/cannot-save-protection-message-changes/#post-7443298)
 * Status: not resolved