Title: Cannot save settings
Last modified: November 15, 2023

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# Cannot save settings

 *  Resolved [Hüseyin Şahin AKBAL](https://wordpress.org/support/users/huseyinsahinakbal/)
 * (@huseyinsahinakbal)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-save-settings-25/)
 * Hi,
 * After updating to version 2.8.2, i started to get “Error: The postman_group options
   page is not in the allowed options list.” error when i try to save settings at
   the settings page.
 * My previous version was 2.6.2.
 * Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [furqanfazal](https://wordpress.org/support/users/furqanfazal/)
 * (@furqanfazal)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-save-settings-25/#post-17204131)
 * Hi [@huseyinsahinakbal](https://wordpress.org/support/users/huseyinsahinakbal/),
 * I hope this message finds you well.
 * Thank you for contacting us regarding the issue you are facing. To assist you
   more effectively, could you please provide us with the diagnostic and connectivity
   test reports? Also, provide the screenshot of the error.
 * You can access the diagnostic test report from [<u>here </u>](https://postmansmtp.com/documentation/others/how-to-get-diagnostic-test-report/)
   and the connectivity test report from [<u>here</u>](https://postmansmtp.com/documentation/others/how-to-get-connectivity-test-report/).
 * This information will help us to resolve the issue faster.
 * Thanks and Regards,
   Support Team-WP Experts.
 *  Thread Starter [Hüseyin Şahin AKBAL](https://wordpress.org/support/users/huseyinsahinakbal/)
 * (@huseyinsahinakbal)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-save-settings-25/#post-17204482)
 * Hi [@furqanfazal](https://wordpress.org/support/users/furqanfazal/),
 * You can find all the information [here](https://drive.google.com/drive/folders/1RyzQeI7k9f8c3QFpglN7GomhmAfFHYz6?usp=sharing).
 * Thanks.
 * _Note: I have hidden two sections in the diagnostic test where you will see “
   hidden intentionally” label at those places._
 *  [furqanfazal](https://wordpress.org/support/users/furqanfazal/)
 * (@furqanfazal)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-save-settings-25/#post-17206318)
 * Hi [@huseyinsahinakbal](https://wordpress.org/support/users/huseyinsahinakbal/),
 * We have resolved the issue, you can access the beta version from [here](https://drive.google.com/file/d/13E4mi6KBzNCl0OofTMC53JQp3hqrHY4r/view?usp=sharing).
   Please ensure you take a backup of your site and test this fixed plugin. Let 
   us know if it is functioning as expected in your environment.
 * Thank you for your patience and understanding.
 * Thanks and Regards,
   Support Team-WP Experts.
 *  Thread Starter [Hüseyin Şahin AKBAL](https://wordpress.org/support/users/huseyinsahinakbal/)
 * (@huseyinsahinakbal)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-save-settings-25/#post-17207817)
 * Hi [@furqanfazal](https://wordpress.org/support/users/furqanfazal/),
 * It is functioning as expected :).
 * Thanks.
 *  [furqanfazal](https://wordpress.org/support/users/furqanfazal/)
 * (@furqanfazal)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-save-settings-25/#post-17211508)
 * Hi [@huseyinsahinakbal](https://wordpress.org/support/users/huseyinsahinakbal/),
 * We are pleased to hear its working now. We would appreciate a kind and honest
   review on our Post SMTP profile.
 * Please don’t hesitate to reach out if you need any assistance from us in the 
   future.
 * Thanks and Regards,
   Support Team-WP Experts.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Cannot save settings’ is closed to new replies.

 * ![](https://ps.w.org/post-smtp/assets/icon-128x128.gif?rev=3209655)
 * [Post SMTP – Complete Email Deliverability and SMTP Solution with Email Logs, Alerts, Backup SMTP & Mobile App](https://wordpress.org/plugins/post-smtp/)
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 * 5 replies
 * 4 participants
 * Last reply from: [furqanfazal](https://wordpress.org/support/users/furqanfazal/)
 * Last activity: [2 years, 6 months ago](https://wordpress.org/support/topic/cannot-save-settings-25/#post-17211508)
 * Status: resolved