Title: Cannot save template
Last modified: April 7, 2022

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# Cannot save template

 *  Resolved [kratzfactory](https://wordpress.org/support/users/kratzfactory/)
 * (@kratzfactory)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/cannot-save-template-2/)
 * Hello there,
 * When I try to save the design I have made, the save and preview button keeps 
   loading and nothing happens. Have you ever experienced this before?
 * Thanks
    Jacob

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Julian](https://wordpress.org/support/users/juliangk/)
 * (@juliangk)
 * [4 years, 2 months ago](https://wordpress.org/support/topic/cannot-save-template-2/#post-15540232)
 * Hello [@kratzfactory](https://wordpress.org/support/users/kratzfactory/),
 * can you please clear your browser cache, deactivate any caching plugins, re-save
   your permalinks in wordpress and then try again? Then please open the browser
   console and make a screenshot of any error messages that appear and share it 
   here trough an image sharing service?
 * Best regards
    Julian
 *  Plugin Support [Julian](https://wordpress.org/support/users/juliangk/)
 * (@juliangk)
 * [4 years, 1 month ago](https://wordpress.org/support/topic/cannot-save-template-2/#post-15550037)
 * Cloudlfare is blocking the API call.
 * Best regards
    Julian

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot save template’ is closed to new replies.

 * ![](https://ps.w.org/wp-html-mail/assets/icon-256x256.png?rev=1730334)
 * [Email Template Designer - WP HTML Mail](https://wordpress.org/plugins/wp-html-mail/)
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 * 2 replies
 * 2 participants
 * Last reply from: [Julian](https://wordpress.org/support/users/juliangk/)
 * Last activity: [4 years, 1 month ago](https://wordpress.org/support/topic/cannot-save-template-2/#post-15550037)
 * Status: resolved