Title: Cannot send cookie session
Last modified: September 12, 2019

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# Cannot send cookie session

 *  Resolved [M](https://wordpress.org/support/users/infolegal/)
 * (@infolegal)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/cannot-send-cookie-session/)
 * Hi guys,
 * an error that appears after the most recent plugin update, prevents an admin 
   from logging into WordPress dashboard. Here’s the error:
 *     ```
       Warning: session_start(): Cannot send session cookie - headers already sent by (output started at /home4/***/public_html/wp-content/plugins/wp-chatbot/admin/commons/ht-cc-admin-fb-button-error.php:11) in /home4/***/public_html/wp-content/plugins/wp-chatbot/inc/class-ht-cc.php on line 214
   
       Warning: session_start(): Cannot send session cache limiter - headers already sent (output started at /home4/***/public_html/wp-content/plugins/wp-chatbot/admin/commons/ht-cc-admin-fb-button-error.php:11) in /home4/***/public_html/wp-content/plugins/wp-chatbot/inc/class-ht-cc.php on line 214
   
       Warning: Cannot modify header information - headers already sent by (output started at /home4/***/public_html/wp-content/plugins/wp-chatbot/admin/commons/ht-cc-admin-fb-button-error.php:11) in /home4/***/public_html/wp-admin/includes/misc.php on line 1196
       ```
   

Viewing 13 replies - 1 through 13 (of 13 total)

 *  Plugin Support [ingasupranovich](https://wordpress.org/support/users/ingasupranovich/)
 * (@ingasupranovich)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/cannot-send-cookie-session/#post-11925074)
 * Hi, [@infolegal](https://wordpress.org/support/users/infolegal/)
    Could you please
   provide the following details: – WP version – PHP version – list of plugins installed–
   where do you see these Warnings, is it WP-Chatbot setup page?
 *  [beastjeebus](https://wordpress.org/support/users/beastjeebus/)
 * (@beastjeebus)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/cannot-send-cookie-session/#post-11929490)
 * I don’t mean to barge in on infolegal’s post but we are experiencing the same
   errors since updating Chatbot and WordPress and thought I could help upvote an
   investigation into what’s going on.
 * I’m able to log in to the admin side of my website but I can’t edit OR update
   my plugins anymore from the Installed Plugins page.
 * I also can’t get rid of Chatbot completely when I delete the plugin files from
   my cpanel. I have cleared my site cache as well to see if that was impacting 
   it but I still have the errors from Chatbot on my plugin page.
 * We have:
 * **WP Version:** 5.2.3
    **PHP Version:** 7.1.14
 * **List of Plugins Installed:**
    – BackWPup by Inpsyde GmbH version 3.6.10, – 
   Bootstrap Modals by Neil Gee version 1.3.2, – Classic Editor by WordPress Contributors
   version 1.5, – Duplicate Page by mndpsingh287 version 3.9, – Easy Timer by Kleor
   version 3.9, – Envira Gallery Lite by Envira Gallery Team version 1.6.8, – EWWW
   Image Optimizer by Exactly WWW version 4.9.3, – Facebook Pixel by Facebook version
   1.7.7, – Gallery – Video Gallery by Huge-IT version 2.2.2, – Ninja Forms Blocks
   by Alexander Chernov version 1.2, – Ninja Forms – Conditional Logic by The WP
   Ninjas version 3.0.24, – Ninja Forms – Custom Form Labels by Daniel Blum version
   1.0.4, – Ninja Forms – Front-End Editor by The WP Ninjas version 1.0.8, – Ninja
   Forms – InsightlyCRM by Stuart Sequeira version 3.0, – Ninja Forms – Multi-Part
   Forms by The WP Ninjas version 3.0.26, – Ninja Forms – Stripe by The WP Ninjas
   version 3.0.4, – Ninja Forms – Layout & Styles by The WP Ninjas version 3.0.27,–
   Ninja Forms – User Management by WP Ninjas version 3.0.1, – Ninja Forms – Zapier
   by Fatcat Apps version 3.0.8, – Ninja Forms by The WP Ninjas version 3.4.18, –
   Pluginception by Otto version 1.3, – Quick Page/Post Redirect Plugin by anadnet
   version 5.1.9, – Restrict Content by Pippin Williamson version 2.2.3, – Reveal
   IDs by Oliver Schlöbe version 1.5.3, – Sticky Popup by Numix Technologies, Gaurav
   Padia, Asalam Godhaviya version 1.2, – Testimonial Builder by wpshopmart version
   1.4.5, – UpdraftPlus – Backup/Restore by UpdraftPlus.Com, DavidAnderson version
   1.16.17, – User Blocker by Solwin Infotech version 1.4, – Yoast SEO by Team Yoast
   version 12.0, – WP Database Backup by Prashant Walke version 5.3, – WP Google
   Review Slider by LJ Apps version 5.9, – WP-Optimize – Clean, Compress, Cache 
   by David Anderson, Ruhani Rabin, Team Updraft version 3.0.11, – WP Security Audit
   Log by WP White Security version 3.5, – WP Super Cache by Automattic version 
   1.7.0
 * **Where do you see these warnings, is it WP-Chatbot setup page?:**
    – I am seeing
   the exact warnings that infolegal listed in the original post on my Plugins/Installed
   Plugins page – The WP-Chatbot settings page had a “Connect Facebook Account” 
   button that won’t reconnect but just errors out.
 * Please look into this and let us know if there is anything we need to do to fix
   our pages to get Facebook Chat back on our websites. – Thank you!
    -  This reply was modified 6 years, 9 months ago by [beastjeebus](https://wordpress.org/support/users/beastjeebus/).
 *  Plugin Support [ingasupranovich](https://wordpress.org/support/users/ingasupranovich/)
 * (@ingasupranovich)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/cannot-send-cookie-session/#post-11929598)
 * Hi, [@beastjeebus](https://wordpress.org/support/users/beastjeebus/)
    Thanks 
   for the details info. We are looking into the issue Will keep you posted
 *  [philcowley](https://wordpress.org/support/users/philcowley/)
 * (@philcowley)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/cannot-send-cookie-session/#post-11933395)
 * Hi
    I would like to also add that since the update I have the same problem. It’s
   affecting me being able install new plug ins so a quick fix would be appreciated.
 *  [philcowley](https://wordpress.org/support/users/philcowley/)
 * (@philcowley)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/cannot-send-cookie-session/#post-11933481)
 * This is my error that comes up.
 * Warning: session_start(): Cannot send session cache limiter – headers already
   sent (output started at /home/customer/www/cowleysschoolofmotoring.com/public_html/
   wp-content/plugins/wp-chatbot/admin/commons/ht-cc-admin-fb-button-error.php:11)
   in /home/customer/www/cowleysschoolofmotoring.com/public_html/wp-content/plugins/
   wp-chatbot/inc/class-ht-cc.php on line 214
 * It’s on the main dashboard and on the plugin page.
 *  Plugin Support [ingasupranovich](https://wordpress.org/support/users/ingasupranovich/)
 * (@ingasupranovich)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/cannot-send-cookie-session/#post-11936375)
 * Hi, [@philcowley](https://wordpress.org/support/users/philcowley/), [@beastjeebus](https://wordpress.org/support/users/beastjeebus/),
   [@infolegal](https://wordpress.org/support/users/infolegal/)
    The fix will be
   released today, I’ll leave a note once it is done
 *  Plugin Support [ingasupranovich](https://wordpress.org/support/users/ingasupranovich/)
 * (@ingasupranovich)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/cannot-send-cookie-session/#post-11937114)
 * Hi, [@philcowley](https://wordpress.org/support/users/philcowley/), [@beastjeebus](https://wordpress.org/support/users/beastjeebus/),
   [@infolegal](https://wordpress.org/support/users/infolegal/)
    The fix is in the
   latest version here [https://wordpress.org/plugins/wp-chatbot/](https://wordpress.org/plugins/wp-chatbot/)
   Please download it and install again Let me know if that worked for you
 *  [philcowley](https://wordpress.org/support/users/philcowley/)
 * (@philcowley)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/cannot-send-cookie-session/#post-11938433)
 * Hi so my problem is i’m unable to delete, update or deactivate any plugins a 
   the moment every time I try anything it comes up with error at the top or takes
   to a new page with this error.
 * Error: Not authenticated
 * Warning: session_start(): Cannot send session cache limiter – headers already
   sent (output started at /home/customer/www/cowleysschoolofmotoring.com/public_html/
   wp-content/plugins/wp-chatbot/admin/commons/ht-cc-admin-fb-button-error.php:11)
   in /home/customer/www/cowleysschoolofmotoring.com/public_html/wp-content/plugins/
   wp-chatbot/inc/class-ht-cc.php on line 214
    The link you followed has expired.
   Please try again.
 *  Plugin Support [ingasupranovich](https://wordpress.org/support/users/ingasupranovich/)
 * (@ingasupranovich)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/cannot-send-cookie-session/#post-11939034)
 * Hi, [@philcowley](https://wordpress.org/support/users/philcowley/)
    You should
   have access to your cpanel. From there you need to find folder Plugins and find
   WP-Chatbot. Rename the folder by putting _ at the beginning e.g. _WP-Chatbot.
   It this case plugin should be deactivated Let me know if that worked
 *  [philcowley](https://wordpress.org/support/users/philcowley/)
 * (@philcowley)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/cannot-send-cookie-session/#post-11941737)
 * So I’ve managed to uninstall and reinstall the plugin but still have the same
   message coming up, its not affecting my other plugins now.
 *  Plugin Support [ingasupranovich](https://wordpress.org/support/users/ingasupranovich/)
 * (@ingasupranovich)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/cannot-send-cookie-session/#post-11941802)
 * Hi, [@philcowley](https://wordpress.org/support/users/philcowley/)
    By error 
   do you mean “Error: Not authenticated” or Warnings session_start()? For “Not 
   authenticated”, please try to login and connect the page and then Refresh Page
   Token in [https://app.mobilemonkey.com/](https://app.mobilemonkey.com/) -> Settings-
   > Maintenance -> hit button “refresh Connection with Facebook” Let me know if
   that helped
 *  [philcowley](https://wordpress.org/support/users/philcowley/)
 * (@philcowley)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/cannot-send-cookie-session/#post-11941863)
 * Error not authencated.
    Tried that and still not working. It also come up everytime
   I click add plugins.
 *  [philcowley](https://wordpress.org/support/users/philcowley/)
 * (@philcowley)
 * [6 years, 9 months ago](https://wordpress.org/support/topic/cannot-send-cookie-session/#post-11943235)
 * not sure what worked but I logged in this morning and its all fixed thanks for
   your help.

Viewing 13 replies - 1 through 13 (of 13 total)

The topic ‘Cannot send cookie session’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wp-chatbot_8774f8.svg)
 * [WP-Chatbot for Messenger](https://wordpress.org/plugins/wp-chatbot/)
 * [Support Threads](https://wordpress.org/support/plugin/wp-chatbot/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-chatbot/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-chatbot/unresolved/)
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## Tags

 * [cannot log in](https://wordpress.org/support/topic-tag/cannot-log-in/)
 * [headers](https://wordpress.org/support/topic-tag/headers/)
 * [session](https://wordpress.org/support/topic-tag/session/)

 * 13 replies
 * 4 participants
 * Last reply from: [philcowley](https://wordpress.org/support/users/philcowley/)
 * Last activity: [6 years, 9 months ago](https://wordpress.org/support/topic/cannot-send-cookie-session/#post-11943235)
 * Status: resolved