Title: Cannot start scan due to JavaScript error:
Last modified: January 5, 2018

---

# Cannot start scan due to JavaScript error:

 *  Resolved [izzyzz](https://wordpress.org/support/users/izzyzz/)
 * (@izzyzz)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/cannot-start-scan-due-to-javascript-error/)
 * I can’t get the plugin to work at all, unfortunately. Hit “Start Scan” button
   and nothing happens. JavaScript console shows the following error:
 * Uncaught TypeError: object is not a function: upload.php?page=media-cleaner:296
   
   >onclick()
 * Tested in Google Chrome (v36) and IE11, same issue in both.

Viewing 1 replies (of 1 total)

 *  Plugin Author [Jordy Meow](https://wordpress.org/support/users/tigroumeow/)
 * (@tigroumeow)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/cannot-start-scan-due-to-javascript-error/#post-9838807)
 * Can you temporarily turn off all your plugins except Media Cleaner? There are
   currently no bugs or errors like this, so I wonder if it’s not happening because
   of something else.
 * Also, if you click on this error in your logs, to kind of line (copy/paste) does
   this take you in the code?

Viewing 1 replies (of 1 total)

The topic ‘Cannot start scan due to JavaScript error:’ is closed to new replies.

 * ![](https://ps.w.org/media-cleaner/assets/icon-256x256.png?rev=2791576)
 * [Media Cleaner: Clean your WordPress!](https://wordpress.org/plugins/media-cleaner/)
 * [Support Threads](https://wordpress.org/support/plugin/media-cleaner/)
 * [Active Topics](https://wordpress.org/support/plugin/media-cleaner/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/media-cleaner/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/media-cleaner/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Jordy Meow](https://wordpress.org/support/users/tigroumeow/)
 * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/cannot-start-scan-due-to-javascript-error/#post-9838807)
 * Status: resolved