Title: Cannot store/update usermeta as admin
Last modified: September 30, 2017

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# Cannot store/update usermeta as admin

 *  Resolved [jefromcanada](https://wordpress.org/support/users/jefromcanada/)
 * (@jefromcanada)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/cannot-store-update-usermeta-as-admin/)
 * I’m having such a strange problem. After migrating a site from one hosting company(
   non-cpanel) to another host (cpanel), it appeared everything was working. The
   site worked perfectly, new articles could be added perfectly – I thought I was
   done.
 * Then, someone attempted to edit an existing article. Suddenly the predefined 
   tags didn’t get displayed and new ones could not be added. The status of the 
   post could not be modified. But, one of the other users, with essentially the
   same roles and privileges was able to properly edit the post. Investigation revealed
   that if one of the roles assigned to a person was “administrator”, they could
   not save changes to posts that required updates to usermeta. When I removed the
   administrator role from these users, they were now able to edit.
 * In the Members plugin, the Administrator role has all capabilities selected and
   none denied. I just don’t know how to proceed. The site uses the Valenti theme
   with lots of plugins. Nobody complained about this issue when the site was hosted
   on the previous host, but I’m at a loss to find something on the host that would
   contribute to this weird behaviour.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-store-update-usermeta-as-admin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Justin Tadlock](https://wordpress.org/support/users/greenshady/)
 * (@greenshady)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/cannot-store-update-usermeta-as-admin/#post-9544976)
 * It’s possible something got messed up during your site transfer. There’s nothing
   that can be done from the Members side of things if that’s the case. You’ll likely
   have better luck getting help for this issue in the WordPress troubleshooting
   forum.
 *  Thread Starter [jefromcanada](https://wordpress.org/support/users/jefromcanada/)
 * (@jefromcanada)
 * [8 years, 8 months ago](https://wordpress.org/support/topic/cannot-store-update-usermeta-as-admin/#post-9545273)
 * Ordinarily, I would agree. But, this migration was done painstakingly carefully.
   A tar.gz backup was made of the complete home directory (from Amazon EC2) and
   the RDS database was completely dumped using mysqldump. On the receiving side(
   on a dedicated server), the files and database were moved by secure copy and 
   extracted / database loaded and the the config files were altered for the new
   database paths. I ended up with identical plugin versions, wordpress versions,
   PHP configuration, and except for this weird anomaly, everything works.
 * I’m very pleased with the Members plugin, and only briefly considered switching
   to a different “custom roles” plugin, but I just didn’t want to tamper with anything.
 * ** Edit **
 * Just thought of something else that might help…
 * If I define someone as having ONLY an administrator role, logging in to the back
   end will show the website, with the standard administrative options across the
   top of the site, but the dashboard cannot be selected at all.
    -  This reply was modified 8 years, 8 months ago by [jefromcanada](https://wordpress.org/support/users/jefromcanada/).
    -  This reply was modified 8 years, 8 months ago by [jefromcanada](https://wordpress.org/support/users/jefromcanada/).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot store/update usermeta as admin’ is closed to new replies.

 * ![](https://ps.w.org/members/assets/icon-256x256.png?rev=3508404)
 * [Members - Membership & User Role Editor Plugin](https://wordpress.org/plugins/members/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/members/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/members/)
 * [Active Topics](https://wordpress.org/support/plugin/members/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/members/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/members/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [jefromcanada](https://wordpress.org/support/users/jefromcanada/)
 * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/cannot-store-update-usermeta-as-admin/#post-9545273)
 * Status: resolved