Title: Cannot submit form – loading spinner Last modified: July 29, 2025 --- # Cannot submit form – loading spinner * [abages](https://wordpress.org/support/users/abages/) * (@abages) * [10 months, 4 weeks ago](https://wordpress.org/support/topic/cannot-submit-form-loading-spinner/) * Hi, * We have a contact form on a goDaddy hosting that sometimes cannot be submitted, and the loading spinner keeps spinning indefinitely. * I have realized that, at least the following situation occurs: - Users click on the submit button (not sure how many times, reproduced with 2 or 3) - The spinner keeps rotating indefinitely * Upon investigation, I noticed the `/feedback` ‘s api call response is an HTTP 429 Too many redirects, probably because of an anti brute force attack mechanism. * The thing is, the error callback (catch) doesn’t handle network errors and only outputs the error to the console. The spinner doesn’t reflect the current state and users keep waiting when the request has been already fullfilled (unsuccessfully). * How can we provide an error message when a network error occurs? Also, in order to prevent the user clicking more than once, how can I disable the submit button while the request is being processed? I tried myself by listening to the DOM events on the plugin documentation, but they always come in inverse order so the button ends up being disabled when it shouldn’t. * Thanks for your time Viewing 9 replies - 1 through 9 (of 9 total) * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [10 months, 3 weeks ago](https://wordpress.org/support/topic/cannot-submit-form-loading-spinner/#post-18577088) * Where can we see the website in question? * Thread Starter [abages](https://wordpress.org/support/users/abages/) * (@abages) * [10 months, 3 weeks ago](https://wordpress.org/support/topic/cannot-submit-form-loading-spinner/#post-18577367) * Hi, thanks for your prompt reply * The site is [https://v9q.928.myftpupload.com/contact/](https://v9q.928.myftpupload.com/contact/). The same happens with our production site * You can reproduce the problem by clicking 3 times to the send button. You’ll see the spinner keeps rotating even though the request failed (see network requests) * Many thanks, * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [10 months, 3 weeks ago](https://wordpress.org/support/topic/cannot-submit-form-loading-spinner/#post-18577581) * What other plugins and theme do you use on the site? * Thread Starter [abages](https://wordpress.org/support/users/abages/) * (@abages) * [10 months, 3 weeks ago](https://wordpress.org/support/topic/cannot-submit-form-loading-spinner/#post-18577721) * Hi, we use: * ACF Content Analysis for Yoast SEO Advanced Custom Fields PROCF7 Smart Grid Design ExtensionContact Form 7Contact Form 7 AppsContact Form EntriesListoPolylangPopup MakerPost Types OrderSimple Custom Post OrderSVG SupportYoast Duplicate PostYoast SEOZero Spam for WordPress (disabled contact form 7 protection) * Thanks * Thread Starter [abages](https://wordpress.org/support/users/abages/) * (@abages) * [10 months, 3 weeks ago](https://wordpress.org/support/topic/cannot-submit-form-loading-spinner/#post-18577880) * Sorry, I forgot to add the theme details. * Theme is a custom one _in-house_ that relies on Advanced Custom Fields * Thanks * Plugin Author [Takayuki Miyoshi](https://wordpress.org/support/users/takayukister/) * (@takayukister) * [10 months, 3 weeks ago](https://wordpress.org/support/topic/cannot-submit-form-loading-spinner/#post-18579037) * Try switching to the default theme, deactivating all plugins excluding Contact Form 7, Listo and Yoast SEO, and clearing all cache data. * [Why you are advised to deactivate plugins and switch to the default theme.](https://contactform7.com/2019/12/02/why-you-are-advised-to-deactivate-plugins-and-switch-to-the-default-theme/) * Thread Starter [abages](https://wordpress.org/support/users/abages/) * (@abages) * [10 months, 3 weeks ago](https://wordpress.org/support/topic/cannot-submit-form-loading-spinner/#post-18581909) * Hi, thanks for your help * Just by switching to the default 2025 wordpress theme I can see a difference: the form is not submitted via AJAX, and I can submit it several times with no errors * How does the plugin know which technique (AJAX vs refreshing) needs to use? * May the problem be caused by an interference caused by other plugins/theme code? * Thanks in advance, * Thread Starter [abages](https://wordpress.org/support/users/abages/) * (@abages) * [10 months, 3 weeks ago](https://wordpress.org/support/topic/cannot-submit-form-loading-spinner/#post-18584732) * Hi, I disabled all the unnecessary plugins and flushed the cache but it doesn’t work. * I also tried to listen to the DOM events (with and without wp_enqueue_scripts) and events are triggered in inverse order, so I cannot manually disable the button when nededed * How can I disable the button when processing the submit request and enable it back when request has finished? * Thanks, * Thread Starter [abages](https://wordpress.org/support/users/abages/) * (@abages) * [9 months, 3 weeks ago](https://wordpress.org/support/topic/cannot-submit-form-loading-spinner/#post-18625717) * Hi [@takayukister](https://wordpress.org/support/users/takayukister/), hope you are having a great day. * Can you please help me with the spinner problem? How can I send the form data via AJAX and make the spinner react to network errors? * Thanks in advance Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘Cannot submit form – loading spinner’ is closed to new replies. * ![](https://ps.w.org/contact-form-7/assets/icon.svg?rev=2339255) * [Contact Form 7](https://wordpress.org/plugins/contact-form-7/) * [Frequently Asked Questions](https://wordpress.org/plugins/contact-form-7/#faq) * [Support Threads](https://wordpress.org/support/plugin/contact-form-7/) * [Active Topics](https://wordpress.org/support/plugin/contact-form-7/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/contact-form-7/unresolved/) * [Reviews](https://wordpress.org/support/plugin/contact-form-7/reviews/) * 9 replies * 2 participants * Last reply from: [abages](https://wordpress.org/support/users/abages/) * Last activity: [9 months, 3 weeks ago](https://wordpress.org/support/topic/cannot-submit-form-loading-spinner/#post-18625717) * Status: not resolved