Title: Cannot submit message
Last modified: March 15, 2023

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# Cannot submit message

 *  Resolved [davidcpt](https://wordpress.org/support/users/davidcpt/)
 * (@davidcpt)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/cannot-submit-message/)
 * Good day,
 * I have installed the chat plugin on my WordPress website but cannot submit messages.
   Errors below.
 * Failed to load resource: the server responded with a status of 403 sac.php:1
 * An invalid form control with name=’sac_url’ is not focusable.
 * Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

 *  Plugin Author [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * (@specialk)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/cannot-submit-message/#post-16561029)
 * [@davidcpt](https://wordpress.org/support/users/davidcpt/) Can you let me know
   the steps to repeat this issue on default WordPress, so I can check it out and
   try to help asap. Either that or a URL where I can look at the form, check console,
   etc. Thank you
 *  Thread Starter [davidcpt](https://wordpress.org/support/users/davidcpt/)
 * (@davidcpt)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/cannot-submit-message/#post-16561128)
 * Thank you for your speedy repsonse.
 * [http://ovp.79b.myftpupload.com/chat-room/](http://ovp.79b.myftpupload.com/chat-room/)
 *  Plugin Author [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * (@specialk)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/cannot-submit-message/#post-16561152)
 * Thanks. I see the error that sac.php is not accessible. Usually this is due to
   file permissions on the server. Best advice is to ask your web host for help 
   to make the file publicly accessible.
 *  Thread Starter [davidcpt](https://wordpress.org/support/users/davidcpt/)
 * (@davidcpt)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/cannot-submit-message/#post-16561220)
 * Thank you for the support. I will contact my hosting provider for assistance.
 *  Plugin Author [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * (@specialk)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/cannot-submit-message/#post-16561243)
 * Okay let me know if I can provide any further infos about the plugin.
 *  Thread Starter [davidcpt](https://wordpress.org/support/users/davidcpt/)
 * (@davidcpt)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/cannot-submit-message/#post-16561864)
 * I reach out to my hosting provider, who said they made changes, but the chat 
   function is still not working.
 *  Plugin Author [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * (@specialk)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/cannot-submit-message/#post-16563371)
 * Nope the sac.php file still returning 403 error. You can verify this with your
   browser’s console:
 *     ```wp-block-code
       Failed to load resource: the server responded with a status of 403 ()
       ```
   
    -  This reply was modified 3 years, 2 months ago by [Jeff Starr](https://wordpress.org/support/users/specialk/).
 *  [EMar](https://wordpress.org/support/users/sounds/)
 * (@sounds)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/cannot-submit-message/#post-16575042)
 * Had the same problem, not sure if this relates.
 * Settings > Targeted Loading, I had a chat page url in there.
   Removed the url 
   and was able to post messages in my sidebar chat.
 *  Plugin Author [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * (@specialk)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/cannot-submit-message/#post-16575217)
 * Ah, yeah I had forgotten about that. Definitely a smart thing to check. Thanks
   for sharing, [@sounds](https://wordpress.org/support/users/sounds/).
 *  [EMar](https://wordpress.org/support/users/sounds/)
 * (@sounds)
 * [3 years, 2 months ago](https://wordpress.org/support/topic/cannot-submit-message/#post-16578429)
 * [@specialk](https://wordpress.org/support/users/specialk/) no prob,
 * I was looking for a quick fix and came back to leave a reference 😀
 *  Plugin Author [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * (@specialk)
 * [3 years, 1 month ago](https://wordpress.org/support/topic/cannot-submit-message/#post-16666432)
 * Hey [@davidcpt](https://wordpress.org/support/users/davidcpt/), I hope you got
   this sorted. Haven’t heard back in awhile, so gonna go ahead and mark this ticket
   as “resolved” to help keep things organized. Feel free to post again with any
   further questions or feedback. Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Cannot submit message’ is closed to new replies.

 * ![](https://ps.w.org/simple-ajax-chat/assets/icon-256x256.png?rev=1473439)
 * [Simple Ajax Chat – Add a Fast, Secure Chat Box](https://wordpress.org/plugins/simple-ajax-chat/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/simple-ajax-chat/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/simple-ajax-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/simple-ajax-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/simple-ajax-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/simple-ajax-chat/reviews/)

 * 11 replies
 * 3 participants
 * Last reply from: [Jeff Starr](https://wordpress.org/support/users/specialk/)
 * Last activity: [3 years, 1 month ago](https://wordpress.org/support/topic/cannot-submit-message/#post-16666432)
 * Status: resolved