Title: Cannot take backup
Last modified: September 14, 2021

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# Cannot take backup

 *  Resolved [Tom](https://wordpress.org/support/users/tom323/)
 * (@tom323)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/cannot-take-backup/)
 * Hi there, when i am creating a backup and try to download the same,, the file
   shows infinity size whereas the file size is only 359MB (see the screenshot –
   [i.is.cc/siQJYhv.jpg](http://i.is.cc/siQJYhv.jpg)) and the file keeps on downloading..
   
   But when its 359MB done downloading.. its showing finished.. i have tried in 
   multiple browsers but same issue How to fix this, please let me know..is there
   something related to plugin or server side.
    -  This topic was modified 4 years, 8 months ago by [Tom](https://wordpress.org/support/users/tom323/).

Viewing 1 replies (of 1 total)

 *  Plugin Author [Yani](https://wordpress.org/support/users/yaniiliev/)
 * (@yaniiliev)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/cannot-take-backup/#post-14869542)
 * I have not seen this issue before.
    I am afraid I don’t have a clue as to what
   could be causing this. You can try to download the backup via FTP instead. The
   backup is located in `wp-content/ai1wm-backups` folder.

Viewing 1 replies (of 1 total)

The topic ‘Cannot take backup’ is closed to new replies.

 * ![](https://ps.w.org/all-in-one-wp-migration/assets/icon-256x256.png?rev=2458334)
 * [All-in-One WP Migration and Backup](https://wordpress.org/plugins/all-in-one-wp-migration/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Yani](https://wordpress.org/support/users/yaniiliev/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/cannot-take-backup/#post-14869542)
 * Status: resolved