Title: Cannot translate default message Last modified: December 5, 2017 --- # Cannot translate default message * Resolved [kiwidesign](https://wordpress.org/support/users/kiwidesign/) * (@kiwidesign) * [8 years, 5 months ago](https://wordpress.org/support/topic/cannot-translate-default-message/) * Hello there! First of all I’m on the free version of the plugin, and it’s great. Simple and perfectly fits my basic needs 🙂 * I’m looking at the “Custom Shipment Message” in settings… I get that editing the custom message is a Pro feature, the problem is: if I were running an english website the default message would be perfectly fine, but my website is in italian, so I MUST change the message :/ is there any way I can localize it? WPML doesn’t seem to be able to find the correct string. * (for the record I would gladly buy it and support your work, but I had to buy a LOT of plugins already to setup my ecommerce, and I don’t really need the pro features, so I would stay FREE if possible) * Thank you so much for your help! Viewing 10 replies - 1 through 10 (of 10 total) * [xadapter](https://wordpress.org/support/users/xadapter/) * (@xadapter) * [8 years, 5 months ago](https://wordpress.org/support/topic/cannot-translate-default-message/#post-9762961) * Hi [@kiwidesign](https://wordpress.org/support/users/kiwidesign/), * Apologies for the late response. Yes, with the [pro version](https://www.xadapter.com/product/woocommerce-shipment-tracking-pro/) you can edit the custom shipment message. This is the recommended option. * However, you can also hardcode the message in the plugin. The reference code is in this directory : includes\track\class-wf-tracking-util.php line 124 * Thread Starter [kiwidesign](https://wordpress.org/support/users/kiwidesign/) * (@kiwidesign) * [8 years, 5 months ago](https://wordpress.org/support/topic/cannot-translate-default-message/#post-9774772) * Thank you very much [@xadapter](https://wordpress.org/support/users/xadapter/)! * I know it’s outside the scope of basic support but I hope you can help me 🙂 I tried to copy the file in my child theme so that I wouldn’t have problems updating the plugin, but the file I copied doesn’t override the default. As you can see here I used the correct path, but it’s not recognized… [https://www.manymaltshirt.com/wp-content/uploads/2017/12/Schermata-2017-12-12-alle-10.26.32.png](https://www.manymaltshirt.com/wp-content/uploads/2017/12/Schermata-2017-12-12-alle-10.26.32.png) * Any tip? Thank you very much! * [xadapter](https://wordpress.org/support/users/xadapter/) * (@xadapter) * [8 years, 5 months ago](https://wordpress.org/support/topic/cannot-translate-default-message/#post-9774872) * Hi [@kiwidesign](https://wordpress.org/support/users/kiwidesign/), * Our team is making the translation for you. We will do it and get back to you by today or 1 more day. Hope that is fine? * [xadapter](https://wordpress.org/support/users/xadapter/) * (@xadapter) * [8 years, 5 months ago](https://wordpress.org/support/topic/cannot-translate-default-message/#post-9776283) * Hi [@kiwidesign](https://wordpress.org/support/users/kiwidesign/), * I apologise for my previous response. Unfortunately, we won’t be able to provide the complete translation on this as this is available for our premium customers only. * However, I can certainly help you. Regarding what you have done, copying the class-wf-tracking-util.php in to child theme may not work. You can edit the file inside the plugin and hardcode your string in line 124. * Hope this helps! * Thread Starter [kiwidesign](https://wordpress.org/support/users/kiwidesign/) * (@kiwidesign) * [8 years, 5 months ago](https://wordpress.org/support/topic/cannot-translate-default-message/#post-9778751) * Hello there! I’m well aware that customizable message is a Pro feature… the entire premise of my first message was that I don’t care about a “custom message”, but not being english the default message –that would be perfectly fine if my website was in English– is not suitable… * it would be great if you could include basic messages in more than one language. * for hardcoding the message I can do that of course, but it will be a pain for updating the plugin :/ * Thanks for the kind and prompt help. * [xadapter](https://wordpress.org/support/users/xadapter/) * (@xadapter) * [8 years, 5 months ago](https://wordpress.org/support/topic/cannot-translate-default-message/#post-9780899) * Hi [@kiwidesign](https://wordpress.org/support/users/kiwidesign/), * We completely understand your point and thank you for your suggestion. * We shall see a possibility for this in the future. Thanks a lot! * Thread Starter [kiwidesign](https://wordpress.org/support/users/kiwidesign/) * (@kiwidesign) * [8 years, 5 months ago](https://wordpress.org/support/topic/cannot-translate-default-message/#post-9781871) * Hey there, just a quick note: (I’m hardcoding the translation in the plugin) * line 124 in the class-wf-tracking-util.php file doesn’t actually translate the front-end line, but the one in the settings. * I changed line 133 of the same file for the second part of the string, but the first half doesn’t translate :/ * I tried to change lines 41,43,50 of the class-wf-tracking-abstract.php but the change still doesn’t reflect in the frontend 🙁 [https://www.manymaltshirt.com/wp-content/uploads/2017/12/Schermata-2017-12-14-alle-11.50.17.png](https://www.manymaltshirt.com/wp-content/uploads/2017/12/Schermata-2017-12-14-alle-11.50.17.png) * Am I doing something wrong? Thanks! * [xadapter](https://wordpress.org/support/users/xadapter/) * (@xadapter) * [8 years, 5 months ago](https://wordpress.org/support/topic/cannot-translate-default-message/#post-9784948) * Hi [@kiwidesign](https://wordpress.org/support/users/kiwidesign/), * Ideally changing lines 41,43,50 of the class-wf-tracking-abstract.php should translate the first half of the tracking message. We have tested this. * For your convenience, I have attached a [screenshot](https://ibb.co/nGfKn6). Can you re-check this please? * Thread Starter [kiwidesign](https://wordpress.org/support/users/kiwidesign/) * (@kiwidesign) * [8 years, 5 months ago](https://wordpress.org/support/topic/cannot-translate-default-message/#post-9785080) * Hello and thanks for taking the time to check this! * That was silly: apparently the first half of the message is “printed” once the tracking code is saved and doesn’t reflect changes to the PHP file… That’s why I kept seeing it in english! I tried with a new order and the message is just fine 🙂 * Hoping you guys will include more translations in the future… also a note: I dunno about the PRO version, but the way Basic implements the string makes it untranslatable: for a WPML multilanguage website there is no way with the current implementation to translate the message in the various site languages. * Thank you! * [xadapter](https://wordpress.org/support/users/xadapter/) * (@xadapter) * [8 years, 5 months ago](https://wordpress.org/support/topic/cannot-translate-default-message/#post-9785698) * Hi [@kiwidesign](https://wordpress.org/support/users/kiwidesign/), * Great that it worked for you. We will include more translations in the future. * Thank you for the feedback. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Cannot translate default message’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/woo-shipment-tracking-order-tracking_375c72. svg) * [WooCommerce Shipment Tracking Plugin](https://wordpress.org/plugins/woo-shipment-tracking-order-tracking/) * [Frequently Asked Questions](https://wordpress.org/plugins/woo-shipment-tracking-order-tracking/#faq) * [Support Threads](https://wordpress.org/support/plugin/woo-shipment-tracking-order-tracking/) * [Active Topics](https://wordpress.org/support/plugin/woo-shipment-tracking-order-tracking/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woo-shipment-tracking-order-tracking/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woo-shipment-tracking-order-tracking/reviews/) * 10 replies * 2 participants * Last reply from: [xadapter](https://wordpress.org/support/users/xadapter/) * Last activity: [8 years, 5 months ago](https://wordpress.org/support/topic/cannot-translate-default-message/#post-9785698) * Status: resolved