Title: Cannot trigger popup with Elementor button Last modified: March 23, 2020 --- # Cannot trigger popup with Elementor button * Resolved [slyigs](https://wordpress.org/support/users/slyigs/) * (@slyigs) * [6 years, 2 months ago](https://wordpress.org/support/topic/cannot-trigger-popup-with-elementor-button/) * I’ve defined a custom class for my Elementor button and used that class in the Popup Events: * Events = On Click Options = Custom class Custom Class = my-custom-class * It does not work. Viewing 8 replies - 1 through 8 (of 8 total) * [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/) * (@sygnoossupportteam) * [6 years, 2 months ago](https://wordpress.org/support/topic/cannot-trigger-popup-with-elementor-button/#post-12574510) * Hi [@slyigs](https://wordpress.org/support/users/slyigs/), * Thank you for contacting us. Can you please set one of the popups on a test page and send us the link of it? * Thread Starter [slyigs](https://wordpress.org/support/users/slyigs/) * (@slyigs) * [6 years, 2 months ago](https://wordpress.org/support/topic/cannot-trigger-popup-with-elementor-button/#post-12574544) * It’s the LOGIN button in the header here: * [https://redwoodcreative.net/gascard/](https://redwoodcreative.net/gascard/) * [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/) * (@sygnoossupportteam) * [6 years, 2 months ago](https://wordpress.org/support/topic/cannot-trigger-popup-with-elementor-button/#post-12577763) * Hi [@slyigs](https://wordpress.org/support/users/slyigs/), * Thank you for the link. I see that you have added the popup on the page and added via Custom Class. Can you please change it to set by CSS class from here: [https://prnt.sc/rltbu1](https://prnt.sc/rltbu1) * Moreover, the URL ‘#” that is added on the button, needs to be changed to: # sg-popup-id-412 * Please let us know once you do that. * Thread Starter [slyigs](https://wordpress.org/support/users/slyigs/) * (@slyigs) * [6 years, 2 months ago](https://wordpress.org/support/topic/cannot-trigger-popup-with-elementor-button/#post-12579589) * It worked! Thanks! * [okpsycho](https://wordpress.org/support/users/okpsycho/) * (@okpsycho) * [6 years, 2 months ago](https://wordpress.org/support/topic/cannot-trigger-popup-with-elementor-button/#post-12580050) * Hi, I have the same problem here but I’ve try you’re solution but it not work. Can you help me please ? * [https://okpsycho.com](https://okpsycho.com) * [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/) * (@sygnoossupportteam) * [6 years, 2 months ago](https://wordpress.org/support/topic/cannot-trigger-popup-with-elementor-button/#post-12581325) * Hi [@slyigs](https://wordpress.org/support/users/slyigs/), * We hare happy to hear that. May I ask you to leave a positive review here? [https://wordpress.org/support/plugin/popup-builder/reviews/](https://wordpress.org/support/plugin/popup-builder/reviews/) * [Sygoos Support Team](https://wordpress.org/support/users/sygnoossupportteam/) * (@sygnoossupportteam) * [6 years, 2 months ago](https://wordpress.org/support/topic/cannot-trigger-popup-with-elementor-button/#post-12581336) * Hi [@okpsycho](https://wordpress.org/support/users/okpsycho/), * Thank you for letting us know. I have pressed on these buttons: [https://prnt.sc/rmcyxz](https://prnt.sc/rmcyxz) [https://prnt.sc/rmd06t](https://prnt.sc/rmd06t) * And saw these popups: [https://prnt.sc/rmd02h](https://prnt.sc/rmd02h) * Please let me know if you are referring to those buttons. * Thread Starter [slyigs](https://wordpress.org/support/users/slyigs/) * (@slyigs) * [6 years, 2 months ago](https://wordpress.org/support/topic/cannot-trigger-popup-with-elementor-button/#post-12588980) * I’m back with a weird twist on this. The aforementioned fix does work when clicking on the button, but not when clicking on the actual text within the button. Very odd. Not sure if something that can be dealt with in the popup plugin or if it’s a problem with the button formatting itself. * Click directly on word “LOGIN” here and you’ll see what I mean: * [https://redwoodcreative.net/gascard/](https://redwoodcreative.net/gascard/) * **EDIT:** I actually just fixed this. Here’s what I did: I cloned the popup and set it to trigger with custom class login-button-text then wrapped my word LOGIN in the button with a tag to assign the class. So there’s basically two popups now: 1 triggered by the button, and an identical one triggered by the actual text inside the button. - This reply was modified 6 years, 2 months ago by [slyigs](https://wordpress.org/support/users/slyigs/). - This reply was modified 6 years, 2 months ago by [slyigs](https://wordpress.org/support/users/slyigs/). Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Cannot trigger popup with Elementor button’ is closed to new replies. * ![](https://ps.w.org/popup-builder/assets/icon-128x128.gif?rev=2698840) * [Popup Builder - Create highly converting, mobile friendly marketing popups.](https://wordpress.org/plugins/popup-builder/) * [Frequently Asked Questions](https://wordpress.org/plugins/popup-builder/#faq) * [Support Threads](https://wordpress.org/support/plugin/popup-builder/) * [Active Topics](https://wordpress.org/support/plugin/popup-builder/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/popup-builder/unresolved/) * [Reviews](https://wordpress.org/support/plugin/popup-builder/reviews/) ## Tags * [button](https://wordpress.org/support/topic-tag/button/) * [trigger](https://wordpress.org/support/topic-tag/trigger/) * 8 replies * 3 participants * Last reply from: [slyigs](https://wordpress.org/support/users/slyigs/) * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/cannot-trigger-popup-with-elementor-button/#post-12588980) * Status: resolved