Title: Cannot uninstall optimole.
Last modified: April 23, 2025

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# Cannot uninstall optimole.

 *  Resolved [tewanwp](https://wordpress.org/support/users/tewanwp/)
 * (@tewanwp)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/cannot-uninstall-optimole/)
 * I Cannot uninstall optimole. It shows as active in WordPress plugins catalog,
   and there is an icon in my sidebar, but it does NOT appear in plugins so that
   I can uninstall it.

Viewing 1 replies (of 1 total)

 *  Plugin Support [Poonam Namdev](https://wordpress.org/support/users/poonam9/)
 * (@poonam9)
 * [1 year, 1 month ago](https://wordpress.org/support/topic/cannot-uninstall-optimole/#post-18432429)
 * Hi [@tewanwp](https://wordpress.org/support/users/tewanwp/),
 * If Optimole is not appearing in your WordPress plugins list, but you see it active
   in the sidebar, it might be due to a caching issue or a problem with the plugin
   installation. Here are some steps you can try to resolve this:
 * **Clear Cache:** Clear your site’s cache and any caching plugins you might be
   using. Also, clear your browser cache to ensure you’re seeing the most updated
   version of your site.
 * **Check File System: **Access your WordPress installation via FTP or your hosting
   file manager. Navigate to wp-content/plugins/ and check if the Optimole folder
   exists. If it does, you can manually delete the folder to remove the plugin.
 * **Database Check:** If the plugin folder is not present, there might be leftover
   database entries causing the issue. You can use phpMyAdmin to check your WordPress
   database for any entries related to Optimole in the wp_options table and delete
   them as described in the [Complete Data Removal](https://docs.optimole.com/article/1936-how-to-perform-complete-uninstall-in-optimole#complete-data-removal)
   section of the documentation.
 * **Reinstall and Uninstall:** Sometimes reinstalling the plugin can help reset
   its state. Try downloading Optimole again, install it, and then proceed with 
   deactivation and deletion through the WordPress dashboard.
 * If these steps do not resolve the issue, consider reaching out to your hosting
   provider for further assistance or checking for any server-side issues that might
   be affecting plugin visibility.

Viewing 1 replies (of 1 total)

The topic ‘Cannot uninstall optimole.’ is closed to new replies.

 * ![](https://ps.w.org/optimole-wp/assets/icon-256x256.gif?rev=3013666)
 * [Optimole – Optimize Images | Convert WebP & AVIF | CDN & Lazy Load | Image Optimization](https://wordpress.org/plugins/optimole-wp/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/optimole-wp/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/optimole-wp/)
 * [Active Topics](https://wordpress.org/support/plugin/optimole-wp/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/optimole-wp/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/optimole-wp/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Poonam Namdev](https://wordpress.org/support/users/poonam9/)
 * Last activity: [1 year, 1 month ago](https://wordpress.org/support/topic/cannot-uninstall-optimole/#post-18432429)
 * Status: resolved