Title: Cannot Unlock Content
Last modified: August 19, 2018

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# Cannot Unlock Content

 *  Resolved [sarahdshotts](https://wordpress.org/support/users/sarahdshotts/)
 * (@sarahdshotts)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/cannot-unlock-content/)
 * This is my first time to use the plugin. It looks great, but it keeps saying “
   Incorrect password.”
 * I am using the following code:
 * [content_protector password=”{kindle}” identifier=””] … [/content_protector]
 * I have also made these changes to the CSS…
 * input {
    border: 0; padding-top: 10px; padding-right: 10px; padding-bottom: 10px;
   padding-left: 10px; width: 100%; align: center; }
 * input, textarea {
    background-color : #d1d1d1; }
 * —
 * Thanks for any help you can offer!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-unlock-content%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [patrickposner](https://wordpress.org/support/users/patrickposner/)
 * (@patrickposner)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/cannot-unlock-content/#post-10604224)
 * Hey [@sarahdshotts](https://wordpress.org/support/users/sarahdshotts/),
 * maybe you need to check your browser cache or some settings on your local computer(
   password managers or anything like that?)
 * If I add your given password to the form of your website and submit the form,
   I get immediatly access to the protected content.
 * Maybe you could tell me which browser do you use? I tried it with Firefox, Chrome
   and Safari and it works for me.
 * Best regards,
    Patrick
    -  This reply was modified 7 years, 9 months ago by [patrickposner](https://wordpress.org/support/users/patrickposner/).

Viewing 1 replies (of 1 total)

The topic ‘Cannot Unlock Content’ is closed to new replies.

 * ![](https://ps.w.org/content-protector/assets/icon-256x256.png?rev=2206760)
 * [Passster - Password Protect Pages and Content](https://wordpress.org/plugins/content-protector/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/content-protector/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/content-protector/)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/content-protector/unresolved/)
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 * 1 reply
 * 2 participants
 * Last reply from: [patrickposner](https://wordpress.org/support/users/patrickposner/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/cannot-unlock-content/#post-10604224)
 * Status: resolved