Title: cannot unpack datafile – error
Last modified: July 5, 2021

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# cannot unpack datafile – error

 *  Resolved [spotlight124](https://wordpress.org/support/users/rorygoff/)
 * (@rorygoff)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/cannot-unpack-datafile-error/)
 * Errors:
    2021-07-05 14:20:10: Error occurred while updating SpamFireWall local
   base. Error: GET EXPECTED RECORDS COUNT DATA: Can not unpack datafile You can
   get support any time here: [https://wordpress.org/support/plugin/cleantalk-spam-protect](https://wordpress.org/support/plugin/cleantalk-spam-protect).
 * What do I do, and is this important?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/cannot-unpack-datafile-error/#post-14628000)
 * Hello, [@rorygoff](https://wordpress.org/support/users/rorygoff/).
 * Please, synchronize the plugin:
    • WordPress Admin Page —> Settings —> Anti-Spam
   by CleanTalk —> press the button “Synchronize with Cloud”
 * Did it help?
 *  Thread Starter [spotlight124](https://wordpress.org/support/users/rorygoff/)
 * (@rorygoff)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/cannot-unpack-datafile-error/#post-14628045)
 * The error did not reappear, so yes that worked. Thank you.
 *  [SergeM](https://wordpress.org/support/users/serge00/)
 * (@serge00)
 * [4 years, 11 months ago](https://wordpress.org/support/topic/cannot-unpack-datafile-error/#post-14628062)
 * Happy to help!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘cannot unpack datafile – error’ is closed to new replies.

 * ![](https://ps.w.org/cleantalk-spam-protect/assets/icon-256x256.gif?rev=3539767)
 * [Anti-Spam by CleanTalk. Spam Firewall & protection](https://wordpress.org/plugins/cleantalk-spam-protect/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/cleantalk-spam-protect/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/cleantalk-spam-protect/)
 * [Active Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/cleantalk-spam-protect/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/cleantalk-spam-protect/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [SergeM](https://wordpress.org/support/users/serge00/)
 * Last activity: [4 years, 11 months ago](https://wordpress.org/support/topic/cannot-unpack-datafile-error/#post-14628062)
 * Status: resolved