Title: Cannot Update Forms
Last modified: December 22, 2018

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# Cannot Update Forms

 *  Resolved [Cloudpoint](https://wordpress.org/support/users/cloudpoint/)
 * (@cloudpoint)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/cannot-update-forms/)
 * Current or New Forms cannot be edited or updated. Deactivated plugins and reinstalled.
 * WordPress Environment
    Home URL: [https://fedfamsc.org](https://fedfamsc.org)
   Site URL: [https://fedfamsc.org](https://fedfamsc.org) WP Version: 5.0.2 WP Multisite:–
   WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: Language: en_US Permalink Structure:/%
   postname%/ Show on Front: page Page on Front: Home (#98) Page for Posts: Unset
   Table Prefix: wp_37aqymzrr1_ Table Prefix Length: 14 Table Prefix Status: Acceptable
   Admin AJAX: Accessible Registered Post Statuses: publish, future, draft, pending,
   private, trash, auto-draft, inherit, request-pending, request-confirmed, request-
   failed, request-completed, refunded, failed, revoked, cancelled, abandoned, processing,
   preapproval, tribe-ea-success, tribe-ea-failed, tribe-ea-schedule, tribe-ea-pending,
   tribe-ea-draft, tribe-ignored Server Environment Hosting Provider: DBH: f8092796301517.
   db.2796301.hostedresource.com:3308, SRV: fedfamsc.org TLS Connection: Connection
   uses TLS 1.2 TLS Rating: Bad Server Info: Apache PHP Version: 5.6.27 PHP Post
   Max Size: 65 MB PHP Time Limit: 30 PHP Max Input Vars: 1000 PHP Max Upload Size:
   64 MB cURL Version: 7.45.0, OpenSSL/1.0.1e SUHOSIN Installed: – MySQL Version:
   5.6.32 Default Timezone is UTC: fsockopen/cURL: SoapClient: DOMDocument: gzip:
   GD Graphics Library: Multibyte String: Remote Post: Remote Get: Give Configuration
   Give Version: 2.3.1 Give Cache: Enabled Database Updates: All DB Updates Completed.
   Give Cache: Enabled Give Emails:
 *  New Donation
    Donation Receipt New Offline Donation Offline Donation Instructions
   New User Registration User Registration Information Donor Note Email access
 * Upgraded From: 2.3.1
    Test Mode: Disabled Currency Code: USD Currency Position:
   Before Decimal Separator: . Thousands Separator: , Success Page: [https://fedfamsc.org/donation-confirmation/](https://fedfamsc.org/donation-confirmation/)
   Failure Page: [https://fedfamsc.org/donation-failed/](https://fedfamsc.org/donation-failed/)
   Donation History Page: [https://fedfamsc.org/donation-history/](https://fedfamsc.org/donation-history/)
   Give Forms Slug: /donations/ Enabled Payment Gateways: PayPal Standard Default
   Payment Gateway: PayPal Standard PayPal IPN Verification: Enabled PayPal IPN 
   Notifications: IPN received for #1482 ( 65F56306DE494493H ) on at . Status VERIFIED
   Donor Email Access: Enabled Active Give Add-ons Other Active Plugins Advanced
   Post Manager by Modern Tribe, Inc. – 4.4 Classic Editor by WordPress Contributors–
   1.3 Divi Font Awesome by Alex Brinkman – 1.0.5 Ninja Forms by The WP Ninjas –
   3.3.20 Ninja Forms – Layout & Styles by The WP Ninjas – 3.0.25 Redirection by
   John Godley – 3.6.3 Smush by WPMU DEV – 3.0.2 The Events Calendar by Modern Tribe,
   Inc. – 4.7.3 The Events Calendar: Eventbrite Tickets by Modern Tribe, Inc. – 
   4.5.6 The Events Calendar Extension: Divi Compatibility by Modern Tribe, Inc.–
   1.2.1 The Events Calendar PRO by Modern Tribe, Inc. – 4.5.2 Yoast SEO by Team
   Yoast – 9.3 Inactive Plugins Akismet Anti-Spam by Automattic – 4.1 Search Engine
   Visibility by GoDaddy – 0.5 Active MU Plugins System Plugin by – 3.7.16 Theme
   Name: Divi Version: 3.19 Author URL: [http://www.elegantthemes.com](http://www.elegantthemes.com)
   Child Theme: No – If you’re modifying Give on a parent theme you didn’t build
   personally, then we recommend using a child theme. See: How to Create a Child
   Theme
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-update-forms%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Matt Cromwell](https://wordpress.org/support/users/webdevmattcrom/)
 * (@webdevmattcrom)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/cannot-update-forms/#post-11030508)
 * Hi there,
 * That sounds like a plugin conflict. I’d suggest using the Health Check plugin
   to troubleshoot that. It will allow you to deactivate all plugins and put your
   site on a default theme ONLY for yourself — your live visitors will not see that.
   We have a write-up on that here:
    [https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/](https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/)
 * Then you can enable plugins one at a time and test again until you see the problem
   again. Then let me know which plugin caused the conflict and I can take a closer
   look at replicating the issue for you.
 * Thanks!
 *  [Yovko Lambrev](https://wordpress.org/support/users/yovko/)
 * (@yovko)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/cannot-update-forms/#post-11061050)
 * Unfortunately, I have the same issue. I’ve disabled all the plugins except Give
   and the result is just the same. Health Check plugin doesn’t help. The behavior
   of Give alone is the same as with all other plugins activated – can’t save my
   changes to any form. My PHP is 7.2.
 *  [Yovko Lambrev](https://wordpress.org/support/users/yovko/)
 * (@yovko)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/cannot-update-forms/#post-11063782)
 * I’ve just fixed my problem. I’ve found that I don’t have at least 2-3 Give tables
   in my database. Also, give_formmeta was missing. I don’t know why they weren’t
   created during the installation/activation process.
 * I’ve deactivated the plugin. Deinstalled it completely. Manually deleted all 
   the Give options into the wp_options table. Dropped all Give tables from the 
   database and I’ve done a new install. Now it seems like everything is working
   fine.
 * It wasn’t a conflict with another plugin as all the active plugins are the same.
    -  This reply was modified 7 years, 4 months ago by [Yovko Lambrev](https://wordpress.org/support/users/yovko/).
    -  This reply was modified 7 years, 4 months ago by [Yovko Lambrev](https://wordpress.org/support/users/yovko/).
 *  Plugin Contributor [Devin Walker](https://wordpress.org/support/users/dlocc/)
 * (@dlocc)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/cannot-update-forms/#post-11065583)
 * Thanks for the update [@yovko](https://wordpress.org/support/users/yovko/) – 
   that’s strange the plugin did not create the appropriate tables the first time.
   We’ll keep an eye to see if anyone else reports this happening.
 *  [Yovko Lambrev](https://wordpress.org/support/users/yovko/)
 * (@yovko)
 * [7 years, 4 months ago](https://wordpress.org/support/topic/cannot-update-forms/#post-11067449)
 * Maybe the problem is in the context of the upgrade/update DB process. Because
   I activated the Give plugin (just for a test) some time ago and deinstalled it.
   On the same website. So now, right after the new activation, there was a notification
   saying that the database should be updated. I confirmed but maybe because of 
   the time between the two activations (several months) the script can’t do it’s
   work very well.
 * Just a hint… I can’t be sure…

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Cannot Update Forms’ is closed to new replies.

 * ![](https://ps.w.org/give/assets/icon-256x256.jpg?rev=2873287)
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 * 5 replies
 * 4 participants
 * Last reply from: [Yovko Lambrev](https://wordpress.org/support/users/yovko/)
 * Last activity: [7 years, 4 months ago](https://wordpress.org/support/topic/cannot-update-forms/#post-11067449)
 * Status: resolved