Title: Update Failed. No valid url. Last modified: December 4, 2021 --- # Update Failed. No valid url. * Resolved [Sam](https://wordpress.org/support/users/sambruton/) * (@sambruton) * [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-update-plugin-13/) * WordPress version: 5.8.2 PHP version: PHP 7.2.24 I will be updating this to 7.4 or higher. * I tried updating the WooCommerce Multi-currency plugin & reCaptcha for Woocommerce today and got the following error: “Download failed. A valid URL was not provided.” * Might this be relating to my PHP version? What version of PHP is recommended before updating? * We are using Really Simple SSL plugin. Not sure if this is affecting it. I’m going to update PHP to version 7.4 and see if this makes any difference * Any pointers are much appreciated. - This topic was modified 4 years, 6 months ago by [Sam](https://wordpress.org/support/users/sambruton/). - This topic was modified 4 years, 6 months ago by [Sam](https://wordpress.org/support/users/sambruton/). Viewing 5 replies - 1 through 5 (of 5 total) * [Igor H](https://wordpress.org/support/users/ihereira/) * (@ihereira) * [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-update-plugin-13/#post-15131861) * Hi there, * Thanks for the info already provided. * To take a better look, I’d need to kindly ask you to provide for the following: * * A copy of your site’s System Status. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.  * * Error Log: Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if available). * That would help. Thanks. * Thread Starter [Sam](https://wordpress.org/support/users/sambruton/) * (@sambruton) * [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-update-plugin-13/#post-15131868) * **Woocommerce System Status:** * ``` ### WordPress Environment ### WordPress address (URL): https://www.pureorganiccbd.com Site address (URL): https://www.pureorganiccbd.com WC Version: 5.9.0 REST API Version: ✔ 5.9.0 WC Blocks Version: ✔ 6.1.0 Action Scheduler Version: ✔ 3.3.0 WC Admin Version: ✔ 2.9.0 Log Directory Writable: ✔ WP Version: 5.8.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: – Language: en_GB External object cache: – ### Server Environment ### Server Info: Apache/2.4.29 (Ubuntu) PHP Version: 7.2.24-0ubuntu0.18.04.7 PHP Post Max Size: 100 MB PHP Time Limit: 120 PHP Max Input Vars: 1000 cURL Version: 7.58.0 OpenSSL/1.1.1 SUHOSIN Installed: – MySQL Version: 5.7.34-0ubuntu0.18.04.1 Max Upload Size: 100 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected. 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Zahm – 2.0.17 Conversios.io - Google Analytics and Google Shopping plugin for WooCommerce: by Tatvic – 4.4.1 XStore Core: by 8theme – 4.0.10 Freesoul Deactivate Plugins: by Jose Mortellaro – 1.8.8.9.7 GTranslate: by Translate AI Multilingual Solutions – 2.9.6 HREFLANG Tags Lite: by DCGWS LLC – 2.0.0 Insert Headers and Footers: by WPBeginner – 1.6.0 Jetpack: by Automattic – 10.3 WPBakery Page Builder: by Michael M - WPBakery.com – 6.7.0 Mailchimp for WooCommerce: by Mailchimp – 2.5.4 MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6 Media File Renamer: by Jordy Meow – 5.3.3 Massive Addons for WPBakery Page Builder: by MassivePixelCreation – 2.4.8 My Custom Functions: by Space X-Chimp – 4.51 Packlink PRO Shipping: by Packlink Shipping S.L. – 3.2.4 Perfmatters: by forgemedia – 1.8.1 PHP Compatibility Checker: by WP Engine – 1.5.2 Popup Maker: by Popup Maker – 1.16.3 Post/Page specific custom CSS: by Łukasz Nowicki – 0.2.3 WooCommerce PDF Invoice, Packing Slips, Delivery Notes & Shipping Labels: by WebToffee – 2.8.6 Really Simple SSL: by Really Simple Plugins – 5.2.0 reBusted!: by Simon Prosser – 1.1 reCaptcha for WooCommerce: by I Thirteen Web Solution – 2.22 Redirection: by John Godley – 5.1.3 WooCommerce Infinite Scroll and Ajax Pagination: by SB Themes – 1.1 WooCommerce Side Cart: by XootiX – 2.1 Tawk.to Live Chat: by Tawkto – 0.6.0 Trustpilot-reviews: by Trustpilot – 2.5.888 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.16.66 WooCommerce Admin: by WooCommerce – 2.9.0 WooCommerce Expand Tabs: by SilkyPress – 1.21 WooCommerce Multi-currency: by TIV.NET INC – 2.14.1 (update to version 2.14.2 is available) WooCommerce Shipping & Tax: by WooCommerce – 1.25.20 WooCommerce URL Coupons: by SkyVerge – 2.13.0 WooCommerce: by Automattic – 5.9.0 StoreCustomizer: by Kaira – 2.3.5 Wordfence Security: by Wordfence – 7.5.7 Yoast SEO Premium: by Team Yoast – 17.7 Yoast SEO: by Team Yoast – 17.7.1 WP Mail SMTP: by WPForms – 3.2.1 WP Rocket: by WP Media – 3.10.2 Smush Pro: by WPMU DEV – 3.8.7 WPForms Lite: by WPForms – 1.7.1.2 WPide: by WebFactory Ltd – 2.5 YITH WooCommerce Affiliates Premium: by YITH – 1.11.0 YITH WooCommerce Compare: by YITH – 2.8.0 Zottopay: by Zottopay – 2.3.0 ### Inactive Plugins (14) ### Broken Link Checker: by WPMU DEV – 1.11.16 Disable Lazy Load: by Jeff Starr – 1.4 Maintenance: by WebFactory Ltd – 4.03 MyRewards: by Long Watch Studio – 4.6.3 NitroPack: by NitroPack LLC – 1.5.8 Subscriptio: by RightPress – 2.3.8 Widgets for Trustpilot Reviews: by Trustindex.io – 6.3.1 WooCommerce Multilingual: by OnTheGoSystems – 4.12.1 WP File Manager: by mndpsingh287 – 7.1.2 WPML Multilingual CMS: by OnTheGoSystems – 4.4.9 WPML String Translation: by OnTheGoSystems – 3.1.7 WPML Translation Management: by OnTheGoSystems – 2.10.5 WP STAGING: by WP-STAGING – 2.9.0 YITH WooCommerce Advanced Reviews: by YITH – 1.7.0 ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Must Use Plugins (1) ### freesoul deactivate plugins [fdp]: by Jose Mortellaro – 1.8.8.9.7 ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: left Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: ✔ ### WC Pages ### Shop base: #4491 - /buy-cbd-online/ Basket: #4492 - /cart-2/ Checkout: #4493 - /checkout/ My account: #4494 - /my-account-3/ Terms and conditions: #3 - /privacy-policy/ ### Theme ### Name: XStore Child Version: 0.0.1 Author URL: http://8theme.com Child Theme: ✔ Parent Theme Name: XStore Parent Theme Version: 8.0.10 Parent Theme Author URL: http://www.8theme.com WooCommerce Support: ✔ ### Templates ### Overrides: xstore/woocommerce/archive-product.php xstore/woocommerce/cart/cart-empty.php xstore/woocommerce/cart/cart-item-data.php xstore/woocommerce/cart/cart-shipping.php xstore/woocommerce/cart/cart.php xstore/woocommerce/cart/cross-sells.php xstore/woocommerce/cart/mini-cart.php xstore/woocommerce/checkout/form-billing.php xstore/woocommerce/checkout/form-checkout.php xstore/woocommerce/checkout/form-shipping.php xstore/woocommerce/checkout/thankyou.php xstore/woocommerce/content-product-cat.php xstore/woocommerce/content-product.php xstore/woocommerce/content-single-product.php xstore/woocommerce/content-widget-product.php xstore/woocommerce/content-widget-reviews.php xstore/woocommerce/global/breadcrumb.php xstore/woocommerce/global/form-login.php xstore/woocommerce/global/wrapper-end.php xstore/woocommerce/global/wrapper-start.php xstore/woocommerce/loop/loop-end.php xstore/woocommerce/loop/loop-start.php xstore/woocommerce/loop/no-products-found.php xstore-child/woocommerce/loop/rating.php xstore/woocommerce/loop/result-count.php xstore/woocommerce/myaccount/dashboard.php xstore/woocommerce/myaccount/form-login.php xstore/woocommerce/myaccount/navigation.php xstore/woocommerce/single-product/add-to-cart/simple.php xstore/woocommerce/single-product/meta.php xstore/woocommerce/single-product/product-image.php xstore/woocommerce/single-product/related.php xstore/woocommerce/single-product/tabs/tabs.php xstore/woocommerce/single-product/title.php xstore/woocommerce/single-product/up-sells.php xstore/woocommerce/single-product.php ### Multicurrency ### admin_email: robbythomp44@gmail.com allow_price_per_product: yes client_side_cookies: no cookie_woocommerce_multicurrency_forced_currency: GBP currency_symbol_EUR: - currency_symbol_GBP: - customer_location_method: geolocation enabled_currencies: a:2:{i:0;s:3:"EUR";i:1;s:3:"GBP";} fallback_currency: EUR fee_percent: - log_level: error maxmind_license_set: no price_charm: 0.01 price_format_EUR: - price_format_GBP: - rates: a:168:{s:3:"AED";d:3.673104;s:3:"AFN";d:96.150404;s:3:"ALL";d:106.950403;s:3:"AMD";d:489.990403;s:3:... rates_count: array(168) rates_provider_id: Currencylayer rates_retrieval_status: 1 rates_timestamp: 1638605404 rates_update_schedule: twicedaily reporter_email: samwbru@gmail.com reporter_name: Sam Bruton round_to: 1.00 selector_widgets: store_country_state: ES:A switcher_conditions: no version: 2.14.1 woocommerce_prices_include_tax: yes woocommerce_tax_display_cart: incl woocommerce_tax_display_shop: incl wp_rocket_mandatory_cookie: yes ### Action Scheduler ### Canceled: 2 Oldest: 2021-11-16 13:15:46 +0000 Newest: 2021-11-24 15:21:30 +0000 Complete: 2,026 Oldest: 2021-11-04 10:03:49 +0000 Newest: 2021-12-04 12:23:40 +0000 Failed: 2 Oldest: 2020-10-28 16:42:41 +0000 Newest: 2020-10-28 16:42:41 +0000 Pending: 7 Oldest: 2021-12-04 13:23:40 +0000 Newest: 2021-12-06 13:06:39 +0000 ### Status report information ### Generated at: 2021-12-04 12:56:49 +00:00 ``` * There are no error logs for this month. * Do you think I should try updating to PHP 7.4 and see if that fixes it? - This reply was modified 4 years, 6 months ago by [Sam](https://wordpress.org/support/users/sambruton/). - This reply was modified 4 years, 6 months ago by [Sam](https://wordpress.org/support/users/sambruton/). Reason: updated the system logs * [Igor H](https://wordpress.org/support/users/ihereira/) * (@ihereira) * [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-update-plugin-13/#post-15131876) * Hello there, * I am wondering if the system status report was pasted correctly in this forum thread, I am unable to see the information regarding plugins, for better assistance, can you please add it again? * Thank you! * Thread Starter [Sam](https://wordpress.org/support/users/sambruton/) * (@sambruton) * [4 years, 6 months ago](https://wordpress.org/support/topic/cannot-update-plugin-13/#post-15131908) * I have updated my comment above, its currently being held for moderation * [3 Sons Development](https://wordpress.org/support/users/3sonsdevelopment/) * (@3sonsdevelopment) * [4 years, 5 months ago](https://wordpress.org/support/topic/cannot-update-plugin-13/#post-15180831) * Hey [@sambruton](https://wordpress.org/support/users/sambruton/), * Thanks for posting that. My apologies that we missed the update. Since this involves some paid extensions, please open up a ticket at WooCommerce.com. We’d be happy to help out there. * [https://woocommerce.com/my-account/create-a-ticket/](https://woocommerce.com/my-account/create-a-ticket/) * Thanks! Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Update Failed. No valid url.’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [errors](https://wordpress.org/support/topic-tag/errors/) * [php](https://wordpress.org/support/topic-tag/php/) * [reCAPTCHA](https://wordpress.org/support/topic-tag/recaptcha/) * [Updates](https://wordpress.org/support/topic-tag/updates/) * 5 replies * 3 participants * Last reply from: [3 Sons Development](https://wordpress.org/support/users/3sonsdevelopment/) * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/cannot-update-plugin-13/#post-15180831) * Status: resolved