Title: Cannot update the form
Last modified: March 9, 2018

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# Cannot update the form

 *  Resolved [llviolet](https://wordpress.org/support/users/llviolet/)
 * (@llviolet)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/cannot-update-the-form/)
 * On the side panel I have the mailchimp sign-up form widget. Since I have the 
   free version,there is only one form. Originally, I add an title, etc. to the 
   form in the plugin and it worked. But when I tried to update the form in the 
   plugin, even though I saved and everything looked OK there, nothing changed on
   the side panel widget. When I add the form in my post (I tried the indicated 
   short code and page builder plugin), they both showed the older version of the
   form. No matter how I update the form now, the forms never changed, either in
   the side widget or in the post. Could anyone help me with the problem?
    And I
   tried to delete the plugin and reinstalled it but still, it showed the original
   form. FYI, I don’t want to delete the form title since there is only one form
   in the free plugin and I want to add titles myself in different posts.
 * Thank you SO MUCH!
    -  This topic was modified 8 years, 3 months ago by [llviolet](https://wordpress.org/support/users/llviolet/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-update-the-form%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Plugin Author [Danny van Kooten](https://wordpress.org/support/users/dvankooten/)
 * (@dvankooten)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/cannot-update-the-form/#post-10057145)
 * Hi llviolet,
 * Does this issue remain if you use the shortcode that listed on the “edit form”
   page instead of the form widget?
 * Are you using a caching plugin of any kind?
 *  Thread Starter [llviolet](https://wordpress.org/support/users/llviolet/)
 * (@llviolet)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/cannot-update-the-form/#post-10057544)
 * The same problem occurred. I don’t think I have any caching plugin.
 *  Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/)
 * (@hchouhan)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/cannot-update-the-form/#post-10068195)
 * Hello,
 * Can you please go to the “MailChimp for WP > Forms” menu in your WordPress admin
   and share with us a screenshot of it?
 *  Thread Starter [llviolet](https://wordpress.org/support/users/llviolet/)
 * (@llviolet)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/cannot-update-the-form/#post-10074715)
 * [screenshot](https://i.imgur.com/xNJJDpn.png)
 *  Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/)
 * (@lapzor)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/cannot-update-the-form/#post-10089318)
 * Seems “all good” to me. If you make changes there (in the screenshot) do you 
   get any error? Are the changes still there after you click the save button and
   if you come back to that page?
 * Maybe just need to clear your local browser cache? [http://refreshyourcache.com](http://refreshyourcache.com)
 * Hope that helps. If you have any questions, please let us know!
 *  [deeve](https://wordpress.org/support/users/deeve/)
 * (@deeve)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/cannot-update-the-form/#post-10103047)
 * I have exactly the same problem. If I try to remove the <label> tag and save,
   it does not even though it says it has. I clear my browser Cache & nothing has
   changed. It does seem more like a bug or a feature only available in a pro version.
 *  Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/)
 * (@lapzor)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/cannot-update-the-form/#post-10130834)
 * Is either of you still having this issue?
    When you click save after making changes,
   does the page reload? Is there an error on top of the screen? Once reloaded, 
   is the change still reflected in the code and only not visible when visiting 
   the site? Any caching plugin active?
 *  Plugin Contributor [Lap](https://wordpress.org/support/users/lapzor/)
 * (@lapzor)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/cannot-update-the-form/#post-10155847)
 * Since there have been no replies for awhile I will now mark this ticket as “resolved”.
   If you are still experiencing this issue or you have a similar problem, please
   create a NEW ticket. Thank you!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘Cannot update the form’ is closed to new replies.

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## Tags

 * [save](https://wordpress.org/support/topic-tag/save/)
 * [Saving](https://wordpress.org/support/topic-tag/saving/)

 * 8 replies
 * 5 participants
 * Last reply from: [Lap](https://wordpress.org/support/users/lapzor/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/cannot-update-the-form/#post-10155847)
 * Status: resolved