Title: Cannot update to version 3.3.4
Last modified: September 1, 2016

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# Cannot update to version 3.3.4

 *  Resolved [jbx](https://wordpress.org/support/users/jbx/)
 * (@jbx)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/cannot-update-to-version-334/)
 * I am trying to update WPP to the latest version from v3.3.3 and for some reason
   I am getting this error:
 * > Update Failed: The update cannot be installed because we will be unable to 
   > copy some files. This is usually due to inconsistent file permissions.
 * I usually always update through the wordpress plugins list, I had no issues updating
   this plugin in the past (in fact I am running the one before the last), and I
   have also just updated all the other plugins successfully, so I doubt there is
   any file permission issue as the error message is indicating.
 * Where can I check what is actually going wrong? Was there anything that changed
   in the last update that is breaking the upgrade process?
 * [https://wordpress.org/plugins/wordpress-popular-posts/](https://wordpress.org/plugins/wordpress-popular-posts/)

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Hector Cabrera](https://wordpress.org/support/users/hcabrera/)
 * (@hcabrera)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/cannot-update-to-version-334/#post-7578324)
 * Hi there!
 * That’s more a WordPress issue than a problem with the plugin itself. You could
   try updating the plugin manually (see [Installation](https://wordpress.org/plugins/wordpress-popular-posts/installation/)
   instructions) but that won’t really solve the problem so please get in touch 
   with your hosting and ask them to check the permissions of your _plugins_ folder.
 *  Thread Starter [jbx](https://wordpress.org/support/users/jbx/)
 * (@jbx)
 * [9 years, 10 months ago](https://wordpress.org/support/topic/cannot-update-to-version-334/#post-7578326)
 * Thanks. For some reason some of the files were owned by a different user.
    A `
   chown` solved the problem! I managed to update afterwards.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Cannot update to version 3.3.4’ is closed to new replies.

 * ![](https://ps.w.org/wordpress-popular-posts/assets/icon-256x256.png?rev=1232659)
 * [WP Popular Posts](https://wordpress.org/plugins/wordpress-popular-posts/)
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 * 2 replies
 * 2 participants
 * Last reply from: [jbx](https://wordpress.org/support/users/jbx/)
 * Last activity: [9 years, 10 months ago](https://wordpress.org/support/topic/cannot-update-to-version-334/#post-7578326)
 * Status: resolved