Title: Cannot update user profile data – getting error
Last modified: January 5, 2024

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# Cannot update user profile data – getting error

 *  Resolved [lifeunsweetened](https://wordpress.org/support/users/lifeunsweetened/)
 * (@lifeunsweetened)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/cannot-update-user-profile-data-getting-error/)
 * I went it to Users > All Users and tried to update my bio (I’m the admin), but
   when I try to save the changes I keep getting this error – “**Error:** Sorry,
   that username is not allowed.”
 * I’m not editing the user name (I couldn’t even if it wanted to, since the admin
   username is not editable). Is this a known error? I’m not able to update any 
   user information (including my author bio) due to this error.
 * I’m on WordPress 6.4.2 and not using any special user/author plugins — this is
   just the normal WordPress User interface.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Moderator [threadi](https://wordpress.org/support/users/threadi/)
 * (@threadi)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/cannot-update-user-profile-data-getting-error/#post-17321853)
 * Even if you don’t think you are using any specific plugins for this view – deactivate
   all plugins and then try it. Does it work?
 * Otherwise change the theme to a standard theme. This could also interfere here.
 *  Thread Starter [lifeunsweetened](https://wordpress.org/support/users/lifeunsweetened/)
 * (@lifeunsweetened)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/cannot-update-user-profile-data-getting-error/#post-17326519)
 * [@threadi](https://wordpress.org/support/users/threadi/) The plugin trick worked.
   Thanks for the suggestion!
 *  Moderator [threadi](https://wordpress.org/support/users/threadi/)
 * (@threadi)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/cannot-update-user-profile-data-getting-error/#post-17326890)
 * I was happy to help. You are also welcome to set the topic to solved.
 *  Thread Starter [lifeunsweetened](https://wordpress.org/support/users/lifeunsweetened/)
 * (@lifeunsweetened)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/cannot-update-user-profile-data-getting-error/#post-17326946)
 * Resolved

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Cannot update user profile data – getting error’ is closed to new replies.

## Tags

 * [author](https://wordpress.org/support/topic-tag/author/)
 * [bio](https://wordpress.org/support/topic-tag/bio/)
 * [users](https://wordpress.org/support/topic-tag/users/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 2 participants
 * Last reply from: [lifeunsweetened](https://wordpress.org/support/users/lifeunsweetened/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/cannot-update-user-profile-data-getting-error/#post-17326946)
 * Status: resolved

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