Title: Cannot Upgrade Pro Plugin
Last modified: February 6, 2026

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# Cannot Upgrade Pro Plugin

 *  [zandiver](https://wordpress.org/support/users/zandiver/)
 * (@zandiver)
 * [3 months, 4 weeks ago](https://wordpress.org/support/topic/cannot-upgrade-pro-plugin/)
 * My ex-developer bought the Relevanssi Premium plugin for my client’s website,
   which he built in 2011. I’m not sure whether Relevanssi was installed then or
   later though. The plugin has stopped updating at v2.16.5. I can’t login at Relevanssi
   to check the license because it was bought under his account, not mine. Why has
   it stopped updating, and how can I update to the latest version?

Viewing 1 replies (of 1 total)

 *  Plugin Author [Mikko Saari](https://wordpress.org/support/users/msaari/)
 * (@msaari)
 * [3 months, 4 weeks ago](https://wordpress.org/support/topic/cannot-upgrade-pro-plugin/#post-18811865)
 * I am not allowed to provide Premium support here. [Please see the Premium contact information](https://www.relevanssi.com/contact/).
 * (The easiest solution is to buy a new license, sounds like your license has expired
   in 2021.)

Viewing 1 replies (of 1 total)

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## Tags

 * [premium](https://wordpress.org/support/topic-tag/premium/)
 * [pro](https://wordpress.org/support/topic-tag/pro/)

 * 1 reply
 * 2 participants
 * Last reply from: [Mikko Saari](https://wordpress.org/support/users/msaari/)
 * Last activity: [3 months, 4 weeks ago](https://wordpress.org/support/topic/cannot-upgrade-pro-plugin/#post-18811865)
 * Status: not a support question