Title: Cannot upload file
Last modified: February 1, 2022

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# Cannot upload file

 *  Resolved [robineyre](https://wordpress.org/support/users/robineyre/)
 * (@robineyre)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/cannot-upload-file-3/)
 * Hi,
 * The plugin has been working fine but in the past two weeks people have been unable
   to upload a file (their business logo) when applying to join our organisation.
   All other fields are OK.
 * What might be the problem? (I’ll need to disable this for the time being until
   there is a solution.)
 * Thanks.
 * Robin
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcannot-upload-file-3%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Support [Garret L](https://wordpress.org/support/users/garret1996/)
 * (@garret1996)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/cannot-upload-file-3/#post-15317250)
 * Hi [@robineyre](https://wordpress.org/support/users/robineyre/)
 * Thank you for reaching out about this. I’m Garret from the customer success team
   and I’m sorry to hear that you’re having a problem here. I’ll be happy to help!
 * Unfortunately, this is a bug our developers are aware of. We are working on a
   fix, so this should be resolved soon.
 * We do apologize for any inconvenience in the meantime.
 * Best,
 *  Thread Starter [robineyre](https://wordpress.org/support/users/robineyre/)
 * (@robineyre)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/cannot-upload-file-3/#post-15318821)
 * Thanks, Garret. I look forward to the update. It’s a good plugin.
 * Regards,
 * Robin
 *  Plugin Support [Garret L](https://wordpress.org/support/users/garret1996/)
 * (@garret1996)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/cannot-upload-file-3/#post-15321838)
 * Hi [@robineyre](https://wordpress.org/support/users/robineyre/)
 * We just released an update for Business Directory 5.17.
 * This includes the fix for the issue you are seeing here. If you notice anything
   else, please let us know!
 * Best,
 *  Thread Starter [robineyre](https://wordpress.org/support/users/robineyre/)
 * (@robineyre)
 * [4 years, 4 months ago](https://wordpress.org/support/topic/cannot-upload-file-3/#post-15321843)
 * Excellent. Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Cannot upload file’ is closed to new replies.

 * ![](https://ps.w.org/business-directory-plugin/assets/icon-256x256.png?rev=2901888)
 * [Business Directory Plugin - Easy Listing Directories for WordPress](https://wordpress.org/plugins/business-directory-plugin/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/business-directory-plugin/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/business-directory-plugin/)
 * [Active Topics](https://wordpress.org/support/plugin/business-directory-plugin/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/business-directory-plugin/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/business-directory-plugin/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [robineyre](https://wordpress.org/support/users/robineyre/)
 * Last activity: [4 years, 4 months ago](https://wordpress.org/support/topic/cannot-upload-file-3/#post-15321843)
 * Status: resolved