Title: Cannot upload multiple images
Last modified: August 21, 2016
---
# Cannot upload multiple images
* Resolved [rufini@rufini.net](https://wordpress.org/support/users/rufinirufininet/)
* (@rufinirufininet)
* [13 years, 1 month ago](https://wordpress.org/support/topic/cannot-upload-multiple-images/)
* I recently upgraded to WP Photo Album Plus v5 and it appeared to fail and I had
to deactivate, remote the plugin directory and install from v5 directly. Everything
appears fine, in terms of what was there before. However, when I created a new
album and attempted to load multiples (every way – multiples, select multiple
singles, import from depot and media library, etc.) it brings me to [http://www.keeponpedaling.com/wp-admin/admin.php?page=wppa_upload_photos](http://www.keeponpedaling.com/wp-admin/admin.php?page=wppa_upload_photos)
with just a blank page and it appears to only load the first image in the selected
files to upload. The page will show some messages during an import (green indicating
image loaded – first one – and also red indicating duplicate that did not load).
I have tried the following: 1 – disabling all plug-ins and using twenty twelve
theme only. 2 – all of the available reset to defaults and cleanups in table
VIII A that were relevant. 3 – turned on debugging
* I am at a loss and would appreciate any help you can offer. I have quite a few
albums/photos and would hate to have to start over.
* [http://wordpress.org/extend/plugins/wp-photo-album-plus/](http://wordpress.org/extend/plugins/wp-photo-album-plus/)
Viewing 15 replies - 1 through 15 (of 36 total)
1 [2](https://wordpress.org/support/topic/cannot-upload-multiple-images/page/2/?output_format=md)
[3](https://wordpress.org/support/topic/cannot-upload-multiple-images/page/3/?output_format=md)
[→](https://wordpress.org/support/topic/cannot-upload-multiple-images/page/2/?output_format=md)
* Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/)
* (@opajaap)
* [13 years, 1 month ago](https://wordpress.org/support/topic/cannot-upload-multiple-images/#post-3689555)
* Maybe a server limitation.
* You can manually ( by ftp ) re-install the previous version ( see [http://wordpress.org/extend/plugins/wp-photo-album-plus/developers/](http://wordpress.org/extend/plugins/wp-photo-album-plus/developers/)
version 4.9.18.
* As soon as installed RUN THE SETUP ACTION ON TABLE VIII-A1!!!!!
* Thread Starter [rufini@rufini.net](https://wordpress.org/support/users/rufinirufininet/)
* (@rufinirufininet)
* [13 years, 1 month ago](https://wordpress.org/support/topic/cannot-upload-multiple-images/#post-3689764)
* Thank you as that seemed to solve the problem Please let me know if I did this
correctly. I deactivated 5.01 and then renamed the wp-photo-album-plus directory
in …/plugins and then copied the contents of the zip file for 4.9.18 into …/plugins/
wp-photo-album-plus directory and then activated the plugin. I immediately ran
the setup action as you noted and it appears to be working fine now. While this
is a workable solution, it leaves us at an impasse with respect to upgrades unless
we fully understand what was preventing the plugin from working on the 5.01 version…
any suggestions on determining the root cause so that we can maintain the plugin
going forward?
* Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/)
* (@opajaap)
* [13 years, 1 month ago](https://wordpress.org/support/topic/cannot-upload-multiple-images/#post-3689775)
* You did perfect. This was ment to get you running again, now we have time to
sort things out…
* Please check Table IX-A3: Allow wppa+ debugging. This allows me to see your php
config that may help in diagnosing
* Thread Starter [rufini@rufini.net](https://wordpress.org/support/users/rufinirufininet/)
* (@rufinirufininet)
* [13 years, 1 month ago](https://wordpress.org/support/topic/cannot-upload-multiple-images/#post-3689790)
* Debugging in Table IX-A3 is checked.
* Thanks for your help.
* Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/)
* (@opajaap)
* [13 years, 1 month ago](https://wordpress.org/support/topic/cannot-upload-multiple-images/#post-3689818)
* I do not see any reason why version 5 should not work.
* What you should do is:
* Add to wp-config.php the line:
* ```
define('WP_DEBUG', true);
```
* This may cause the display of warnings from theme or plugins, ignore them or
de-activate the plugins that cause these warnings.
* Then de-activate wppa+, and activate the (renamed) new version 5.0.1
Hopefully
there will be a usefull errormessage.
* [nvgwpforum](https://wordpress.org/support/users/nvgwpforum/)
* (@nvgwpforum)
* [13 years, 1 month ago](https://wordpress.org/support/topic/cannot-upload-multiple-images/#post-3689828)
* Dear Opa Jaap,
* I stumbled upon your plugin tonight and it’s great so far.
Really great functionality!
* However I just wanted to mention that since I didn’t upgrade, but just installed
without having previous versions running, I also found this limit of only 1 upload
per try, no matter which way I tried. (Box A, B or C)
* You were most probably aware, but I just wanted to mention that is also for new,
fresh installs (I installed 5.02 on WP 3.5.1).
* Thanks for your work on this great plugin so far!
* Regards,
* Rob
[http://www.nvguangzhou.org](http://www.nvguangzhou.org)
* Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/)
* (@opajaap)
* [13 years, 1 month ago](https://wordpress.org/support/topic/cannot-upload-multiple-images/#post-3689830)
* What browser do you use?
* [kjohnhosting](https://wordpress.org/support/users/kjohnhosting/)
* (@kjohnhosting)
* [13 years, 1 month ago](https://wordpress.org/support/topic/cannot-upload-multiple-images/#post-3689835)
* If you are asking me which browser version, I can tell you that we have tested
on FF 20.0.1 and IE8 8.0.6001 on Win XP Pro and FF 20.0.1 and IE 10.0.9200.16540
on Win 7 Pro both browsers produced consistent, unsuccessful results.
* I have added debug messages as you mentioned and deactivated all plugins and
set the theme to twenty twelve theme. After renaming the related plugin directory
for wppa+, I reactivated the 5.0.1 version and made sure that the plugin was
reset in the setting and made sure I had the correct version of the .js as docs
mention. The result was the same – attempts to upload multiple photos failed,
except for the first image in the list and it displayed no errors and simply
a blank white page in the related frame; other than this behavior, the plug-in
seemed to work fine. I went a step further and upgraded the 5.0.1 version to
5.0.2 version and received the following during the update:
* ```
Downloading update from http://downloads.wordpress.org/plugin/wp-photo-album-plus.zip…
Unpacking the update…
Installing the latest version…
WordPress database error: [MySQL server has gone away]
UPDATE wp_options SET option_value = 'a:0:{}' WHERE option_name = 'active_plugins'
Removing the old version of the plugin…
Plugin updated successfully.
Return to Plugins page
WordPress database error: [MySQL server has gone away]
SELECT autoload FROM wp_options WHERE option_name = '_site_transient_update_plugins'
"
```
* The new version of the plugin produced the same result when attempting to upload
multiple photos.
* I have since reverted back to 4.9.19 – do you have any other suggestions?
* [webxcrawler](https://wordpress.org/support/users/webxcrawler/)
* (@webxcrawler)
* [13 years, 1 month ago](https://wordpress.org/support/topic/cannot-upload-multiple-images/#post-3689842)
* Hi everyone,
* I also facing with a same problem, exactly same as what kjohnhosting got & do…
but i need ASAP solutions
* Thanxs
* [kjohnhosting](https://wordpress.org/support/users/kjohnhosting/)
* (@kjohnhosting)
* [13 years, 1 month ago](https://wordpress.org/support/topic/cannot-upload-multiple-images/#post-3689845)
* webxcrawler – read the thread for an ASAP solution…revert to 4.9.19.
* [webxcrawler](https://wordpress.org/support/users/webxcrawler/)
* (@webxcrawler)
* [13 years, 1 month ago](https://wordpress.org/support/topic/cannot-upload-multiple-images/#post-3689846)
* Hi kjohnhosting,
* Where i can find installer for 4.9.19? can you share it?
* Thank you.
* Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/)
* (@opajaap)
* [13 years, 1 month ago](https://wordpress.org/support/topic/cannot-upload-multiple-images/#post-3689847)
* [http://wordpress.org/extend/plugins/wp-photo-album-plus/developers/](http://wordpress.org/extend/plugins/wp-photo-album-plus/developers/)
* You need to download, unzip and ftp up. You may, but do not need to de-activate
and reactivate the plugin.** Run the Setup on Table VIII-A1 after install.**
* BTW 4.9.18 is the latest 4.x version, not 4.9.19
* [nvgwpforum](https://wordpress.org/support/users/nvgwpforum/)
* (@nvgwpforum)
* [13 years, 1 month ago](https://wordpress.org/support/topic/cannot-upload-multiple-images/#post-3689848)
* Hello Jaap,
* I am using Chrome on Windows 7.
* Reg. Rob
* Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/)
* (@opajaap)
* [13 years, 1 month ago](https://wordpress.org/support/topic/cannot-upload-multiple-images/#post-3689849)
* Try it with a few small photos ( say 240 * 360 pixels or so ) then we can see
if it is a server limitation.
* [nvgwpforum](https://wordpress.org/support/users/nvgwpforum/)
* (@nvgwpforum)
* [13 years, 1 month ago](https://wordpress.org/support/topic/cannot-upload-multiple-images/#post-3689850)
* Sorry Jaap,
* I just changed to version 4.9.18 already.
Now I can upload multiple files, so
apparantly the problem was not a server limitation.
* Reg. Rob
Viewing 15 replies - 1 through 15 (of 36 total)
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[3](https://wordpress.org/support/topic/cannot-upload-multiple-images/page/3/?output_format=md)
[→](https://wordpress.org/support/topic/cannot-upload-multiple-images/page/2/?output_format=md)
The topic ‘Cannot upload multiple images’ is closed to new replies.
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* 36 replies
* 9 participants
* Last reply from: [pugman76](https://wordpress.org/support/users/pugman76/)
* Last activity: [13 years ago](https://wordpress.org/support/topic/cannot-upload-multiple-images/page/3/#post-3689899)
* Status: resolved