Title: cannot use updraftplus backup
Last modified: August 20, 2016

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# cannot use updraftplus backup

 *  Resolved [meitav](https://wordpress.org/support/users/meitav/)
 * (@meitav)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/cannot-use-updraftplus-backup/)
 * hello david;
    my name is Meitav Oz, I have a Worspress website that I’m trying
   to backup using your updraftplus backup plugin. and it seems that i’m having 
   some problems. 1. every time that i press the backup now button it asks me to
   wait 10 Sec’ and then upload page from my site. i do this but nothing happens,
   it doesn’t seems that anything is backing up. 2. I tried follow up the instructions
   how to use google drive as my backup directory but after submitting the authenticate
   your google drive button i get this ERROR: Bad response! message. I would Appreciate
   your help thanks in advance Best Regards [http://www.meitav-hashemesh.co.il](http://www.meitav-hashemesh.co.il)
   Meitav Oz
 * [http://wordpress.org/extend/plugins/updraftplus/](http://wordpress.org/extend/plugins/updraftplus/)

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 *  Thread Starter [meitav](https://wordpress.org/support/users/meitav/)
 * (@meitav)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/cannot-use-updraftplus-backup/page/2/#post-3384647)
 * should i try to download the plugin again now?
    can you send the updated download
   link
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/cannot-use-updraftplus-backup/page/2/#post-3384650)
 * De-install and install again using the “Plugins” page in your WordPress install’s
   admin panel.
 *  Thread Starter [meitav](https://wordpress.org/support/users/meitav/)
 * (@meitav)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/cannot-use-updraftplus-backup/page/2/#post-3384651)
 * is there a way to remove all the remain data from the old version of the plugin
   after i uninstall it?
 *  Plugin Author [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * (@davidanderson)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/cannot-use-updraftplus-backup/page/2/#post-3384652)
 * Yes – enable ‘expert mode’, save settings, and then a new button for that will
   appear at the bottom of the screen. That won’t delete any backup sets themselves.
   But if you’re reinstalling then you don’t actually want to delete your settings;
   you want to retain them.

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The topic ‘cannot use updraftplus backup’ is closed to new replies.

 * ![](https://ps.w.org/updraftplus/assets/icon-256x256.jpg?rev=1686200)
 * [UpdraftPlus: WP Backup & Migration Plugin](https://wordpress.org/plugins/updraftplus/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/updraftplus/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/updraftplus/)
 * [Active Topics](https://wordpress.org/support/plugin/updraftplus/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/updraftplus/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/updraftplus/reviews/)

 * 19 replies
 * 2 participants
 * Last reply from: [David Anderson / Team Updraft](https://wordpress.org/support/users/davidanderson/)
 * Last activity: [13 years, 4 months ago](https://wordpress.org/support/topic/cannot-use-updraftplus-backup/page/2/#post-3384652)
 * Status: resolved