Title: Cannot Verify with Google Webtools Last modified: August 20, 2016 --- # Cannot Verify with Google Webtools * [frienca](https://wordpress.org/support/users/frienca/) * (@frienca) * [14 years, 10 months ago](https://wordpress.org/support/topic/cannot-verify-with-google-webtools/) * I went to view one of my websites today and I got the lovely news that it has been hacked. It says “Reported Attack Page” I have spent the last hour trying to resolve the simple issues, which everything seems to be complex, and my temper has run up and down and now I am slightly apathetic with a bit of edge and aggravation. * The website I am talking about is [](http://www.irisandember.com) * I have access to the FTP and am using CyberDuck on my Mac to try to work things out. * Of the options that Google gives me to verify, I cannot do Google Analytics because I didn’t already have it on before the attack, and I have no clue how to go into my DNS and change whatever it wants me to there. * The first and most recommended option is to “**Upload an HTML file to your server**“ * I downloaded the file and put it practically everywhere on the ftp and can’t figure it out. From what I understand, the .html file that google has me download specifically for my website is to be put in the root folder, which would be the** public_html** if I am not mistaken. * One thing I am unsure of is where it goes exactly. I have a webhost with an addon domain, maybe subdomain (perhaps irrelevant to the concern I have) The additional domain is the one with the attack, so my folders read as this * Home > Public_HTML > Irisandember.com * I’ve tried putting it in each of those places and went as far as adding it into the wp-content folder. I can’t figure it out. * So, I went and tried to add the meta tag. I went to my header and placed it immediately after the first and that didn’t work. I then placed it right before the` <?php bloginfo('name'); ?>` which was right after the `` and that didn’t work either. * I’ve tried what seems to be anything and everything and I can’t figure it out or it isn’t working. * When adding the meta tag, it fails but mentions that “Your verification file returns a status of 403 (Forbidden) instead of 200 (OK).” I checked that 403 meant that something could be blocked from functioning how it is intended. If this is true, is there a way to eliminate the blocking temporarily? * Honestly, all of this is so that Google and pinpoint the lines of code that are messed up so that I could fix it, potentially. I am in no way an expert with HTML and CSS, so explanations may go over my head. * Any help would be great. -casey The topic ‘Cannot Verify with Google Webtools’ is closed to new replies. ## Tags * [attack](https://wordpress.org/support/topic-tag/attack/) * [Meta Tag](https://wordpress.org/support/topic-tag/meta-tag/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 0 replies * 1 participant * Last reply from: [frienca](https://wordpress.org/support/users/frienca/) * Last activity: [14 years, 10 months ago](https://wordpress.org/support/topic/cannot-verify-with-google-webtools/) * Status: not resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics