Title: Cannot view Feedback Last modified: August 21, 2016 --- # Cannot view Feedback * Resolved [Sam Demeda](https://wordpress.org/support/users/safeserpssam/) * (@safeserpssam) * [12 years, 11 months ago](https://wordpress.org/support/topic/cannot-view-feedback/) * Hi there folks, first I’ll say what a great plugin! * May have to get the Pro version soon. * I have just found the plugin and it seems great, I have performed a ‘test feedback’ and have found that on the admin side of the site, I cannot actually view the feedback that has been. * I have included a screen shot of what I get when I click on the individual feedback that I want to view. * [Screen Shot](http://samdemeda.co.uk/wp-content/uploads/2013/07/wp-usernoise-plugin.png) * The screen shot shows an error code displayed in the right toolbar that says…“ * `Fatal error: Call to a member function get_statuses() on a non-object in /home2/ uprise/public_html/bestseoguide.org/wp-content/plugins/usernoise/html/publish- meta-box.php on line 42` * FYI – I have disabled all other plugins and attempted to view feedback again. * It is also worth noting, the plugin is on [http://bestseoguide.org](http://bestseoguide.org) and not the URL above. * Thanks * [http://wordpress.org/extend/plugins/usernoise/](http://wordpress.org/extend/plugins/usernoise/) Viewing 15 replies - 1 through 15 (of 15 total) * [ullastret](https://wordpress.org/support/users/ullastret/) * (@ullastret) * [12 years, 11 months ago](https://wordpress.org/support/topic/cannot-view-feedback/#post-3902323) * I was going to open a new thread but I happen to have exactly the same problem with the only caviat that I don’t get an error message. I still can’t see the feedback though. * I enclose my [screenshot](http://www.canostra.cat/wp-content/uploads/2013/07/Captura.jpg). * Thank you * [Dmitry_S](https://wordpress.org/support/users/dmitry_s/) * (@dmitry_s) * [12 years, 11 months ago](https://wordpress.org/support/topic/cannot-view-feedback/#post-3902374) * Hi, i have the same problem. WordPress 3.5, Safari Do waiting for reply, thank you * [biperol](https://wordpress.org/support/users/biperol/) * (@biperol) * [12 years, 11 months ago](https://wordpress.org/support/topic/cannot-view-feedback/#post-3902405) * Same problem * WordPress 3.5.2 Usernoise 3.7.7 * windows/chrome/ie * Fatal error: Call to a member function get_statuses() on a non-object in…. usernoise/ html/publish-meta-box.php on line 42 * [LunarWerx Studios](https://wordpress.org/support/users/basiq/) * (@basiq) * [12 years, 11 months ago](https://wordpress.org/support/topic/cannot-view-feedback/#post-3902417) * Same problem as well. * WordPress 3.5.2 Usernoise 3.7.7 * windows/chrome/ie * I get no error though, just a blank page * [demon11c](https://wordpress.org/support/users/demon11c/) * (@demon11c) * [12 years, 10 months ago](https://wordpress.org/support/topic/cannot-view-feedback/#post-3902429) * Hate to be one of those guys, but exact same problem here. I guess this is a bug with one of the recent updates. This is kind of urgent as I would really like to see the messages that my visitors are trying to send to me. I wonder if there is a file somewhere where I can see the raw text of the message until we get a fix. * [demon11c](https://wordpress.org/support/users/demon11c/) * (@demon11c) * [12 years, 10 months ago](https://wordpress.org/support/topic/cannot-view-feedback/#post-3902431) * I just tried copying and pasting my backedup up usernoise folder but it doesnt work and my site crashes (white screen). * How does this issue not get noticed before deployment? * [sybaserays](https://wordpress.org/support/users/sybaserays/) * (@sybaserays) * [12 years, 10 months ago](https://wordpress.org/support/topic/cannot-view-feedback/#post-3902432) * same problem for me as well website: [http://www.sybaserays.com](http://www.sybaserays.com) * Please advise. * [demon11c](https://wordpress.org/support/users/demon11c/) * (@demon11c) * [12 years, 10 months ago](https://wordpress.org/support/topic/cannot-view-feedback/#post-3902443) * Grrr. My messages are lost. So is some business I guess. Plugin deleted. Back to Fast Secure Contact Form. * Thread Starter [Sam Demeda](https://wordpress.org/support/users/safeserpssam/) * (@safeserpssam) * [12 years, 10 months ago](https://wordpress.org/support/topic/cannot-view-feedback/#post-3902470) * Nothing yet :/ * [sybaserays](https://wordpress.org/support/users/sybaserays/) * (@sybaserays) * [12 years, 10 months ago](https://wordpress.org/support/topic/cannot-view-feedback/#post-3902471) * Any updates please? * [mrkeroppi](https://wordpress.org/support/users/mrkeroppi/) * (@mrkeroppi) * [12 years, 10 months ago](https://wordpress.org/support/topic/cannot-view-feedback/#post-3902472) * Same here. fresh instal, only plugin running is this one. * > Fatal error: Call to a member function get_statuses() on a non-object in /wp- > content/plugins/usernoise/html/publish-meta-box.php on line 42 * [sybaserays](https://wordpress.org/support/users/sybaserays/) * (@sybaserays) * [12 years, 10 months ago](https://wordpress.org/support/topic/cannot-view-feedback/#post-3902484) * Owner >>>> why there is no response from your side? * Shall we remove this plug in? and install new one? so at least we can view feedback send by customers. * [demon11c](https://wordpress.org/support/users/demon11c/) * (@demon11c) * [12 years, 10 months ago](https://wordpress.org/support/topic/cannot-view-feedback/#post-3902489) * Looks like it’s resolved in the latest version (3.7.8) * [ullastret](https://wordpress.org/support/users/ullastret/) * (@ullastret) * [12 years, 10 months ago](https://wordpress.org/support/topic/cannot-view-feedback/#post-3902490) * Hi, just to say that I’ve tried new version 3.7.8 and it works just fine!! * Thanks for solving the problem * Thread Starter [Sam Demeda](https://wordpress.org/support/users/safeserpssam/) * (@safeserpssam) * [12 years, 10 months ago](https://wordpress.org/support/topic/cannot-view-feedback/#post-3902498) * Plugin is confirmed as fixed. * Thanks everyone, thanks dev 🙂 * Thread closed. Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘Cannot view Feedback’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/usernoise_b8babb.svg) * [Usernoise modal feedback / contact form](https://wordpress.org/plugins/usernoise/) * [Frequently Asked Questions](https://wordpress.org/plugins/usernoise/#faq) * [Support Threads](https://wordpress.org/support/plugin/usernoise/) * [Active Topics](https://wordpress.org/support/plugin/usernoise/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/usernoise/unresolved/) * [Reviews](https://wordpress.org/support/plugin/usernoise/reviews/) * 15 replies * 8 participants * Last reply from: [Sam Demeda](https://wordpress.org/support/users/safeserpssam/) * Last activity: [12 years, 10 months ago](https://wordpress.org/support/topic/cannot-view-feedback/#post-3902498) * Status: resolved