Title: Can't Access admin.php
Last modified: August 20, 2016

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# Can't Access admin.php

 *  [Ben Kemp](https://wordpress.org/support/users/wrc-co/)
 * (@wrc-co)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/cant-access-adminphp-1/)
 * Hi there
 * Long-standing problem on Claverton-Energy.com – administrator cannot access /
   wp-admin/ or /wp-admin/admin.php – message is “You do not have sufficient permissions
   to access this page.”
 * So far, we’ve worked through pretty much all known solutions listed on WordPress
   and other sites to no avail. Over the past month;
    – the site has been successively
   upgraded to 3.5.0 and then to 3.5.1 – wp-admin / wp-includes directories have
   been replaced with fresh copies to eliminate possibility of a corrupt file – 
   wp-config has been replaced with latest version – Database “repair” run from 
   Cpanel – checked for “curly” quotes in user meta-data – site does not use non-
   standard wp_ table prefixes – disk space is not an issue – max memory use test
   shows +80mb which seems ok – directory / file permissions are 755 / 644 respectively
   throughout
 * Any suggestions welcomed…
 * Cheers
    Ben

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/cant-access-adminphp-1/#post-3536377)
 * have you tried: -deactivating ALL plugins (yes, all) temporarily to see if this
   resolves the problem. If this works, re-activate them individually (one-by-one)
   to find the problematic plugin(s). If you can’t get into your admin dashboard,
   try deactivating via FTP or SFTP or whatever file management application your
   host provides. If applicible, also remember to deactivate any plugins in the 
   mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old.
   –
   [resetting the plugins folder ](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by FTP or PhpMyAdmin. Sometimes, an apparently inactive plugin can still cause
   problems (because the hooks remain unless plugins completely removed or some 
   plugins stick around in cached files. So by renaming the folder, you break them
   and force them inactive). – To rule out any theme-specific issue, try switching
   to the unedited default theme for a moment using the WP dashboard. If you don’t
   have access to your admin area, you can switch to the default theme by renaming
   your current theme’s folder in wp-content/themes and adding “-old” to the end
   of the folder name using via FTP or SFTP or whatever file management application
   your host provides.
 *  Thread Starter [Ben Kemp](https://wordpress.org/support/users/wrc-co/)
 * (@wrc-co)
 * [13 years, 3 months ago](https://wordpress.org/support/topic/cant-access-adminphp-1/#post-3536386)
 * Hi there
 * Thanks – sorry, forgot to add that we’ve worked through the deactivate plugins,
   including renaming the /plugins/ directorory, and to the 2012 theme but the problem
   persists.
 * Just stepped right through that again, no joy this time either…
 * Cheers
    Ben

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Can't Access admin.php’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 2 replies
 * 2 participants
 * Last reply from: [Ben Kemp](https://wordpress.org/support/users/wrc-co/)
 * Last activity: [13 years, 3 months ago](https://wordpress.org/support/topic/cant-access-adminphp-1/#post-3536386)
 * Status: not resolved

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