Title: Can’t activate Pro
Last modified: June 16, 2025

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# Can’t activate Pro

 *  Resolved [rsiero](https://wordpress.org/support/users/rsiero/)
 * (@rsiero)
 * [10 months, 1 week ago](https://wordpress.org/support/topic/cant-activate-pro-5/)
 * I’ve bought the agency version through lemon squeezy. I can’t open a support 
   ticket on your on website. I can’t activate my license : It says it is not valid.
   The orderpage in lemonsqueezy does say the plugin is activated.
    -  This topic was modified 10 months, 1 week ago by [rsiero](https://wordpress.org/support/users/rsiero/).

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Ashraf Uddin](https://wordpress.org/support/users/ashrafuddin765/)
 * (@ashrafuddin765)
 * [8 months ago](https://wordpress.org/support/topic/cant-activate-pro-5/#post-18610163)
 * Hi [@rsiero](https://wordpress.org/support/users/rsiero/) ,
 * Thank you for your message. We noticed your support ticket now, but the refund
   for your Lemon Squeezy purchase was already processed about 2 months ago. That’s
   why your license shows as invalid.
 * We’re closing this ticket now since the issue has already been resolved. If you
   have any further questions, please feel free to reach us at [wpgrids@gmail.com](https://wordpress.org/support/topic/cant-activate-pro-5/wpgrids@gmail.com?output_format=md)
   .
 * Best regards,
   WP Wand Team

Viewing 1 replies (of 1 total)

The topic ‘Can’t activate Pro’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Ashraf Uddin](https://wordpress.org/support/users/ashrafuddin765/)
 * Last activity: [8 months ago](https://wordpress.org/support/topic/cant-activate-pro-5/#post-18610163)
 * Status: resolved