Title: can&#8217;t active plugin
Last modified: November 20, 2017

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# can’t active plugin

 *  Resolved [Ariux](https://wordpress.org/support/users/rasoo/)
 * (@rasoo)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/cant-active-plugin-2/)
 * hello
 * after downloading this plugin i installed it on my machine using wampserver 64bit
   v.3.0.6 , but i can’t active the plugin , actually it gives me ” a reset conection
   and an error like This site can’t be reached ” .
    how can i resolve the problem?
   thanks in advense .

Viewing 1 replies (of 1 total)

 *  [FahimMurshed](https://wordpress.org/support/users/fahimmurshed/)
 * (@fahimmurshed)
 * [8 years, 6 months ago](https://wordpress.org/support/topic/cant-active-plugin-2/#post-9704532)
 * Hello,
 * Make sure your PHP version is 7+
 * Enable the debug mode from wp-config.php file
 *     ```
       define( 'WP_DEBUG', false );
       ```
   
 * to
 *     ```
       define( 'WP_DEBUG', true );
       ```
   
 * Then check check the problem.
 * Can you please start a thread on our support forum [https://www.themeum.com/support](https://www.themeum.com/support)(
   check this- [http://take.ms/A7Oq6](http://take.ms/A7Oq6) ) and post a screenshot
   showing the changes you would like to make? You can upload your screenshots to
   imgur.com or Dropbox public folder and attach the links to your forum thread.

Viewing 1 replies (of 1 total)

The topic ‘can’t active plugin’ is closed to new replies.

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## Tags

 * [problem](https://wordpress.org/support/topic-tag/problem/)

 * 1 reply
 * 2 participants
 * Last reply from: [FahimMurshed](https://wordpress.org/support/users/fahimmurshed/)
 * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/cant-active-plugin-2/#post-9704532)
 * Status: resolved