Title: Can’t completely remove plugin
Last modified: August 3, 2023

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# Can’t completely remove plugin

 *  Resolved [smiller24](https://wordpress.org/support/users/smiller24/)
 * (@smiller24)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/cant-completely-remove-plugin/)
 *  I installed LoginPress, did some customizing in the configurator and tested 
   it out. Worked fine, but in the end, I don’t need the plugin.
 * Even though I checked ‘Remove my custom settings.’ and ‘Remove Settings on Uninstall’
   before uninstalling, the LoginPress login screen with uploaded background image
   appears when I log out. Upon reinstall, the default background image is used;
   uninstall returns the uploaded image.
 * How do I remove the plugin and all its settings completely?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcant-completely-remove-plugin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Muhammad Arslan](https://wordpress.org/support/users/wparslan/)
 * (@wparslan)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/cant-completely-remove-plugin/#post-16944308)
 * Hey [@smiller24](https://wordpress.org/support/users/smiller24/)
 * This is the default behaviour of LoginPress and there might something conflicting
   with LoginPress.
 * If after uninstalling the image is still in place, then it could one of two things,
   either the image is set from somewhere else or it is being served from server
   cache.
 * However, kindly contact us with the log file of LoginPress at our [support forum](https://loginpress.pro/contact)
   so we can debug and fix this issue for you.
 * P.S: You can find the log file from LoginPress -> help.
 * Looking forward.
 *  Thread Starter [smiller24](https://wordpress.org/support/users/smiller24/)
 * (@smiller24)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/cant-completely-remove-plugin/#post-16946629)
 * Thanks for the quick reply.
 * OK, then I misunderstand the default behaviour. To me ‘Remove my custom settings’
   and ‘Remove Settings on Uninstall’ should completely remove any customizations
   I’ve made. That doesn’t happen.
 * Once I _manually _deleted the logo and background image before deinstalling the
   plugin, I’m back to where I want to be.
 *  [Muhammad Arslan](https://wordpress.org/support/users/wparslan/)
 * (@wparslan)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/cant-completely-remove-plugin/#post-16947479)
 * Hey [@smiller24](https://wordpress.org/support/users/smiller24/)
 * This is not the default behaviour of LoginPress. However if you have resolve 
   the issue that is good news.
 * If you need any assistance do let us know.
 * Have a nice day!
 *  Thread Starter [smiller24](https://wordpress.org/support/users/smiller24/)
 * (@smiller24)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/cant-completely-remove-plugin/#post-16947725)
 * Yes, I’ve resolved my issue. But I’m still not clear on what the default behaviour
   actually is (or should be). Would you mind explaining it to me?
 *  [Muhammad Arslan](https://wordpress.org/support/users/wparslan/)
 * (@wparslan)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/cant-completely-remove-plugin/#post-16949090)
 * Hey [@smiller24](https://wordpress.org/support/users/smiller24/)
 * There might be some problem making element in your environment which could have
   caused the background from not to delete properly.
 * Here is how the default behaviour works: [[Helping Screencast](https://d.pr/v/jvuR5K)]
 * Do let me know if you need any assistance.
 * Have a nice day!
 *  Thread Starter [smiller24](https://wordpress.org/support/users/smiller24/)
 * (@smiller24)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/cant-completely-remove-plugin/#post-16968866)
 * My apologies for this late response, Muhammad. You went above and beyond with
   the screen recording. Many thanks – I now understand how it all works!
 *  [Zainab Afaq](https://wordpress.org/support/users/wpzainab/)
 * (@wpzainab)
 * [2 years, 10 months ago](https://wordpress.org/support/topic/cant-completely-remove-plugin/#post-16970520)
 * Hi [@smiller24](https://wordpress.org/support/users/smiller24/) ,
 * You are welcome. _Would you please give us your 1 minute out of your precious
   time to post ratings and excellent comments at [https://wordpress.org/support/plugin/loginpress/reviews/#new-post](https://wordpress.org/support/plugin/loginpress/reviews/#new-post)
   
   It would really help us to get appreciated and work better and wiser!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Can’t completely remove plugin’ is closed to new replies.

 * ![](https://ps.w.org/loginpress/assets/icon-256x256.png?rev=3005027)
 * [LoginPress | wp-login Custom Login Page Customizer](https://wordpress.org/plugins/loginpress/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/loginpress/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/loginpress/)
 * [Active Topics](https://wordpress.org/support/plugin/loginpress/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/loginpress/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/loginpress/reviews/)

 * 7 replies
 * 3 participants
 * Last reply from: [Zainab Afaq](https://wordpress.org/support/users/wpzainab/)
 * Last activity: [2 years, 10 months ago](https://wordpress.org/support/topic/cant-completely-remove-plugin/#post-16970520)
 * Status: resolved