Title: Can’t Connect Remote SQL DB
Last modified: January 10, 2024

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# Can’t Connect Remote SQL DB

 *  Resolved [olivertnt](https://wordpress.org/support/users/olivertnt/)
 * (@olivertnt)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/cant-connect-remote-sql-db/)
 * Hello, I am currently working on a development site for a client, and it is hosted
   on one of their servers (it is in local host right now). I’ve been attempting
   to connect their SQL database using the plugin. I’ve got the premium version 
   of the plugin which allows connections to a MS SQL but I’m not having much luck.
   Every time I submit the site encounters an error. I’ve checked the web server
   can reach the DB, tested the credentials I’m using are correct, confirmed the
   presence of all necessary PHP packages for WordPress, and attempted to review
   debug logs—unfortunately, no pertinent information is being recorded. Any suggestion?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcant-connect-remote-sql-db%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [Kim L](https://wordpress.org/support/users/kimmyx/)
 * (@kimmyx)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/cant-connect-remote-sql-db/#post-17331340)
 * Hi [@olivertnt](https://wordpress.org/support/users/olivertnt/),
 * Sorry to hear you’ve encountered issues connecting to your remote database.
 * Are you connecting from the Data Explorer?
 * We have a guide outlined here: [Connect to SQL Server | WP Data Access](https://wpdataaccess.com/docs/heterogeneous-connections/connect-to-sql-server/)
 * Please make sure all prerequisites are fulfilled.
 * Let us know how it goes. 🙏
 *  Thread Starter [olivertnt](https://wordpress.org/support/users/olivertnt/)
 * (@olivertnt)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/cant-connect-remote-sql-db/#post-17334209)
 * Hi Kim,
 * Yea I followed that guide and I was using the data explorer.
 * Still no luck 🙁
 *  Plugin Contributor [Kim L](https://wordpress.org/support/users/kimmyx/)
 * (@kimmyx)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/cant-connect-remote-sql-db/#post-17334321)
 * Hi [@olivertnt](https://wordpress.org/support/users/olivertnt/),
 * Sorry to hear that. 😔
 * Do you have a screenshot of any error you encountered?
 * If you wish to share it privately, you can also send us a message via [Contact | WP Data Access](https://wpdataaccess.com/contact/).
 * We’ll wait for your message. 🙏

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Can’t Connect Remote SQL DB’ is closed to new replies.

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 * 3 replies
 * 2 participants
 * Last reply from: [Kim L](https://wordpress.org/support/users/kimmyx/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/cant-connect-remote-sql-db/#post-17334321)
 * Status: resolved