Cant create a new Chart | ww.wp.xz.cn

Resolved marcsen22
(@marcsen22)

5 years, 2 months ago

Whenever i try to create a new chart there is a blank screen saying:

(german)
Es gab einen kritischen Fehler auf deiner Website.

Erfahre mehr über die Fehlerbehebung on WordPress.

(english)
There was a critical error on your website.

Find out more about a solution on wordpress.

Anybody can help me?

I really loved the plug in so far. 🙁

Viewing 1 replies (of 1 total)

Plugin Support Vytis
(@bvytis)

5 years, 2 months ago

Hi @marcsen22,

Usually, it’s caused by a conflict with a theme or plugin:
https://docs.themeisle.com/article/739-how-to-fix-blank-screen-on-edit-add-new-chart-popup-in-visualizer

If you tried disabling all the plugins – please check if it’s not a conflict with your theme.

We’re aware of incompatibility with Ninja Forms at the moment and it’s forwarded to our developers.

Also, try to check if you can see any errors in the browser console and what are errors are visible in the server log. Thanks!

Viewing 1 replies (of 1 total)

The topic ‘Cant create a new Chart’ is closed to new replies.

1 reply
2 participants
Last reply from: Vytis
Last activity: 5 years, 2 months ago
Status: resolved