Title: Can&#8217;t customize e-mails
Last modified: March 26, 2021

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# Can’t customize e-mails

 *  Resolved [railinox](https://wordpress.org/support/users/railinox/)
 * (@railinox)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/cant-customize-e-mails/)
 * I don’t know why but I just can’t get into “customize” page. I mean it looks 
   like it wants to load, but I have left it for like 15 min and still it was not
   loaded. To describe this problem in more detail: after I click on “customize”
   button the plugin takes me to the customization screen, but there is nothing 
   loaded. On the bar on the left there is just “you are customizing xxx” and below
   in the menu “Widgets” and that’s it. I haven’t seen anyone encounter such problem,
   hence this post. I haven’t had any similar (or any at all to be honest) problems
   with any plugin.
    -  This topic was modified 5 years, 2 months ago by [railinox](https://wordpress.org/support/users/railinox/).

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Arkadiusz Rzadkowolski](https://wordpress.org/support/users/fliespl/)
 * (@fliespl)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/cant-customize-e-mails/#post-14354718)
 * It failed with Uncaught Error: Call to undefined function wc_cev_customizer()
 * on my end.
 *  Plugin Author [Zorem](https://wordpress.org/support/users/zorem/)
 * (@zorem)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/cant-customize-e-mails/#post-14356095)
 * Hello,
 * We just released the latest version of the plugin and fixed this error.
 * Thanks,

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Can’t customize e-mails’ is closed to new replies.

 * ![](https://ps.w.org/customer-email-verification-for-woocommerce/assets/icon-
   256x256.png?rev=2253659)
 * [Customer Email Verification for WooCommerce](https://wordpress.org/plugins/customer-email-verification-for-woocommerce/)
 * [Support Threads](https://wordpress.org/support/plugin/customer-email-verification-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/customer-email-verification-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/customer-email-verification-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/customer-email-verification-for-woocommerce/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Zorem](https://wordpress.org/support/users/zorem/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/cant-customize-e-mails/#post-14356095)
 * Status: resolved