Can’t deactivate

  • Resolved jaydmjackson

    (@jaydmjackson)


    6 years ago

    I can’t seem to deactivate the under-construction page. I’ve turned it off but it’s still showing on various devices. I have tried clearing the cache of the browsers and flushing the cache on the site

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Manuel Rocha

    (@manuelrocha88)

    6 years ago

    @jaydmjackson I see http://jacksonstapleton.co.uk/ is pointing out to a under construction page but not the http://www.jacksonstapleton.co.uk/

    On our FAQ we also have this:

    Open your site and force refresh browser cache (Ctrl or Shift + F5). If that doesn’t help it means you have a caching plugin installed. Purge/delete cache in that plugin or disable it. If that fails too contact your hosting provider and ask them to empty the site cache for you.

    kiwinho

    (@kiwinho)

    6 years ago

    The same happens to me. I have disabled and cleared the UC plugin and cleared the browser, wordpress and server cache and remains of the UC maintenance page still appear

    Manuel Rocha

    (@manuelrocha88)

    6 years ago

    @kiwinho please open a ticket just for you so you can receive proper support. It’s more easy for us to track.

    Please provide also the url of the website where it is happening

Viewing 3 replies - 1 through 3 (of 3 total)

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