Title: Can’t dowload generated processing agreements
Last modified: June 3, 2024

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# Can’t dowload generated processing agreements

 *  Resolved [keeslina](https://wordpress.org/support/users/keeslina/)
 * (@keeslina)
 * [2 years ago](https://wordpress.org/support/topic/cant-dowload-generated-processing-agreements/)
 * I have created a couple of processing agreements using the plugin.
   However, when
   trying to download them, the loading spinner in the download button keeps spinning
   and nothing happens. Tried this in a couple of browsers with two different (generated)
   agreements.What am I doing wrong?

Viewing 1 replies (of 1 total)

 *  Plugin Support [leonardoiub](https://wordpress.org/support/users/leonardotamion/)
 * (@leonardotamion)
 * [2 years ago](https://wordpress.org/support/topic/cant-dowload-generated-processing-agreements/#post-17812598)
 * Hello,
 * thanks for your message.
   Since the feature related to the download of processing
   agreements is only for our Premium plugin I think you have a **Premium Account**
   on our site and writing questions or replying here on the WordPress forum may
   violate WordPress guidelines: [https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products](https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products)
   For support and assistance of **Premium** users, you need to contact us via our
   ticketing system on our website.Further details here:[**PLEASE READ BEFORE YOU POST AN ISSUE**](https://wordpress.org/support/topic/please-read-before-you-post-an-issue-6/)
 * Thank you for your patience cooperation!

Viewing 1 replies (of 1 total)

The topic ‘Can’t dowload generated processing agreements’ is closed to new replies.

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 * [Complianz - GDPR/CCPA Cookie Consent](https://wordpress.org/plugins/complianz-gdpr/)
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 * 1 reply
 * 2 participants
 * Last reply from: [leonardoiub](https://wordpress.org/support/users/leonardotamion/)
 * Last activity: [2 years ago](https://wordpress.org/support/topic/cant-dowload-generated-processing-agreements/#post-17812598)
 * Status: resolved