Title: Can’t enable processing
Last modified: August 6, 2018

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# Can’t enable processing

 *  Resolved [netweaver – phil](https://wordpress.org/support/users/netweaver-phil/)
 * (@netweaver-phil)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/cant-enable-processing/)
 * Hi,
    Thanks for such an excellent plugin, it really does fill a void!
 * The plugin installs and activates correctly, but when selecting ‘Yes, Enable’,
   followed by ‘Save Changes’ it says ‘Settings saved’ but then reverts to ‘Disabled’.
 * We’re on 4.9.8 and I’ve tried disabling WP-Rocket but that didn’t help. There
   are no errors showing in the javascript console.
 * Please could you let me know where to look next?
    Thanks Phil
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcant-enable-processing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Author [asadkn](https://wordpress.org/support/users/asadkn/)
 * (@asadkn)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/cant-enable-processing/#post-10576473)
 * That’s quite odd. Try to delete the plugin and reinstall it, clearing browser
   caches. The only other reason I can think of if it’s not saving is if the WordPress
   isn’t saving options to MySQL database which would affect saving WordPress settings
   too. Can you check which PHP version are you running on the site?

Viewing 1 replies (of 1 total)

The topic ‘Can’t enable processing’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [asadkn](https://wordpress.org/support/users/asadkn/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/cant-enable-processing/#post-10576473)
 * Status: resolved