Title: Can’t export comments Last modified: September 8, 2017 --- # Can’t export comments * Resolved [nashua](https://wordpress.org/support/users/nashua/) * (@nashua) * [8 years, 8 months ago](https://wordpress.org/support/topic/cant-export-comments/) * Hello, We would love to export comments based on different ‘articles’ We have tested it on a website without woocommerce and it looks great. I could select the article and export the comments related to it. * Now we would like to set it up in a website where woocommerce is enabled and we didn’t get the plugin ‘under’ comments and only in woocommerce. But we won’t need it in Woocommerce. * How could we export the comments on articles when we have woocommerce enabled? * Thank you Jeroen Viewing 10 replies - 1 through 10 (of 10 total) * [xadapter](https://wordpress.org/support/users/xadapter/) * (@xadapter) * [8 years, 8 months ago](https://wordpress.org/support/topic/cant-export-comments/#post-9480675) * Hi [@nashua](https://wordpress.org/support/users/nashua/), * Ideally comments import export menu should only come under wp comments. It has nothing to do with WooCommerce. * Can you please explain the issue with screenshots so that we can check it? Kindly provide us screenshot of plugin before and after installing woocommerce. * We will check it out. * [xadapter](https://wordpress.org/support/users/xadapter/) * (@xadapter) * [8 years, 8 months ago](https://wordpress.org/support/topic/cant-export-comments/#post-9480685) * Hi Jeroen, * Ideally comments import export menu should only come under wp comments. It has nothing to do with WooCommerce. * Can you provide us screenshot of the plugin : – before and – after installing WooCommerce * We will check it out. * Thread Starter [nashua](https://wordpress.org/support/users/nashua/) * (@nashua) * [8 years, 8 months ago](https://wordpress.org/support/topic/cant-export-comments/#post-9485627) * Hello Thank you for your quick reply. * step 1, after installing the plugin i get two options: [⌊2017-09-11_1336⌉](https://www.screencast.com/t/p67sGiYk9) * Step 2, after enabeling this plugin the comments menu is under woocommerce: [⌊2017-09-11_1336⌉](https://www.screencast.com/t/p67sGiYk9) * I have enabled the first option of your plugin (because you are the author there) * Please let me know Jeroen * [xadapter](https://wordpress.org/support/users/xadapter/) * (@xadapter) * [8 years, 8 months ago](https://wordpress.org/support/topic/cant-export-comments/#post-9486166) * Hi [@nashua](https://wordpress.org/support/users/nashua/), * Thank you for explaining it. We will make a change in the plugin (in the near future) that would enable to setup the plugin from wordpress tabs (not under WooCommerce). * Thread Starter [nashua](https://wordpress.org/support/users/nashua/) * (@nashua) * [8 years, 8 months ago](https://wordpress.org/support/topic/cant-export-comments/#post-9486241) * Ok, but for now, how can i archieve the download of the comments. Your plugin looks great to get it done. But for now it won’t work. Thank you Jeroen * Is it normal that i get ‘2’ plugins activation possibilities in the backend? Thank you Jeroen * [xadapter](https://wordpress.org/support/users/xadapter/) * (@xadapter) * [8 years, 8 months ago](https://wordpress.org/support/topic/cant-export-comments/#post-9489039) * Hi Nashua, * We have made the change in the latest version of the plugin (2.0.3.) * Can you please install and check it? * Thread Starter [nashua](https://wordpress.org/support/users/nashua/) * (@nashua) * [8 years, 8 months ago](https://wordpress.org/support/topic/cant-export-comments/#post-9493403) * Hello, That worked and now it is under our comments. But i am afraid it wont work with our comments. Our comments are given at homes. And i can’t select the different homes: * [⌊2017-09-13_1658⌉⌊2017-09-13_1658⌉[ [⌊2017-09-13_1700⌉](https://www.screencast.com/t/nkNV1CnN) * Thank you for your help. but i am afraid i have to find someting else, or do you think you could make it possible to select the comments given on a house? * p.s. if i export it now, nothing is in the downloaded files (exept de column names) Thank you Jeroen * [xadapter](https://wordpress.org/support/users/xadapter/) * (@xadapter) * [8 years, 8 months ago](https://wordpress.org/support/topic/cant-export-comments/#post-9496464) * Hi [@nashua](https://wordpress.org/support/users/nashua/), * In that case, can you please provide us the name of the plugin you are using to create homes? We will install it in our website and check it. * Thread Starter [nashua](https://wordpress.org/support/users/nashua/) * (@nashua) * [8 years, 8 months ago](https://wordpress.org/support/topic/cant-export-comments/#post-9512649) * Hello, Sorry for my late reply, i missed the notification. * The theme we use is this: [https://themeforest.net/item/fullhouse-real-estate-responsive-wordpress-theme/16179481?ref=opal_wp](https://themeforest.net/item/fullhouse-real-estate-responsive-wordpress-theme/16179481?ref=opal_wp). The plugin is called: Opal Estate: [https://nl.wordpress.org/plugins/opal-estate/#description](https://nl.wordpress.org/plugins/opal-estate/#description) * Thank you for your help so far Jeroen * [xadapter](https://wordpress.org/support/users/xadapter/) * (@xadapter) * [8 years, 8 months ago](https://wordpress.org/support/topic/cant-export-comments/#post-9514256) * Hi Jeroen, * At this point, it is difficult for us to proceed and provide support for this. We will definitely look into it in the near future. Viewing 10 replies - 1 through 10 (of 10 total) The topic ‘Can’t export comments’ is closed to new replies. * ![](https://ps.w.org/comments-import-export-woocommerce/assets/icon-256x256.png? rev=2598741) * [Comments Import & Export](https://wordpress.org/plugins/comments-import-export-woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/comments-import-export-woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/comments-import-export-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/comments-import-export-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/comments-import-export-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/comments-import-export-woocommerce/reviews/) * 10 replies * 2 participants * Last reply from: [xadapter](https://wordpress.org/support/users/xadapter/) * Last activity: [8 years, 8 months ago](https://wordpress.org/support/topic/cant-export-comments/#post-9514256) * Status: resolved