Title: Can&#039;t export logs data
Last modified: August 30, 2016

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# Can't export logs data

 *  Resolved [antonsirik](https://wordpress.org/support/users/antonsirik/)
 * (@antonsirik)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/cant-export-logs-data/)
 * Hi There,
 * I am using Simple Download monitor plugin and when I go to logs and try to export
   data the cvs file contains the following:
 *  <b>Warning</b>: mysql_query(): Access denied for user ‘inexus’@’localhost’ (
   using password: NO) in <b>/home/inexus/public_html/wp-content/plugins/simple-
   download-monitor/includes/sdm-admin-menu-handler.php</b> on line <b>10</b>
 * <b>Warning</b>: mysql_query(): A link to the server could not be established 
   in <b>/home/inexus/public_html/wp-content/plugins/simple-download-monitor/includes/
   sdm-admin-menu-handler.php</b> on line <b>10</b>
 * <b>Warning</b>: mysql_num_rows() expects parameter 1 to be resource boolean given
   in <b>/home/inexus/public_html/wp-content/plugins/simple-download-monitor/includes/
   sdm-admin-menu-handler.php</b> on line <b>13</b>
 * <b>Warning</b>: mysql_query(): Access denied for user ‘inexus’@’localhost’ (using
   password: NO) in <b>/home/inexus/public_html/wp-content/plugins/simple-download-
   monitor/includes/sdm-admin-menu-handler.php</b> on line <b>21</b>
 * <b>Warning</b>: mysql_query(): A link to the server could not be established 
   in <b>/home/inexus/public_html/wp-content/plugins/simple-download-monitor/includes/
   sdm-admin-menu-handler.php</b> on line <b>21</b>
 * <b>Warning</b>: mysql_fetch_row() expects parameter 1 to be resource boolean 
   given in <b>/home/inexus/public_html/wp-content/plugins/simple-download-monitor/
   includes/sdm-admin-menu-handler.php</b> on line <b>22</b>
 * How can this be fixed?
    Thank you.
 * plugin/simple-download-monitor
 * [https://wordpress.org/plugins/simple-download-monitor/](https://wordpress.org/plugins/simple-download-monitor/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/cant-export-logs-data/#post-6620169)
 * Hi, how are you exporting your data? Is the user you are login in to export your
   data have the right credentials?
 * One of the warnings is saying that user **inexus **does not have permission.
 *  Thread Starter [antonsirik](https://wordpress.org/support/users/antonsirik/)
 * (@antonsirik)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/cant-export-logs-data/#post-6620191)
 * I am using the back end where I go to the plugin and then to logs and select 
   the “Export all data as Excel”. I do so under admin account.
 * Is there anything that is blocking from from the server?
 *  Plugin Contributor [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * (@mbrsolution)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/cant-export-logs-data/#post-6620243)
 * There seems to be an issue between your website and the server. At least that
   is what the warnings are saying above. And as I mentioned above you are having
   problems with the user inexus? Who is this user?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Can't export logs data’ is closed to new replies.

 * ![](https://ps.w.org/simple-download-monitor/assets/icon-128x128.png?rev=973803)
 * [Simple Download Monitor](https://wordpress.org/plugins/simple-download-monitor/)
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 * 3 replies
 * 2 participants
 * Last reply from: [mbrsolution](https://wordpress.org/support/users/mbrsolution/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/cant-export-logs-data/#post-6620243)
 * Status: resolved