Title: Can’t get pairing code
Last modified: February 3, 2018

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# Can’t get pairing code

 *  [nrtdesign](https://wordpress.org/support/users/nrtdesign/)
 * (@nrtdesign)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/cant-get-pairing-code/)
 * I created an API token, and then copied that token and pasted it into the pairing
   code field in the Bitpay plugin, and clicked find, but it gives back the error
   that it was “unable to pair with Bitpay”. I tried it using Livenet and Testnet.
   I’ve triple checked the token, and it is accurate. Any suggestions?

Viewing 1 replies (of 1 total)

 *  Plugin Author [BitPay](https://wordpress.org/support/users/bitpay/)
 * (@bitpay)
 * [8 years, 3 months ago](https://wordpress.org/support/topic/cant-get-pairing-code/#post-9968399)
 * Please make sure to copy the 7 character pairing code, not the 30 char legacy
   API token.
 * You can create the pairing code by going to:
    [https://www.bitpay.com/dashboard/merchant/api-tokens](https://www.bitpay.com/dashboard/merchant/api-tokens)-
   > Add New Token -> Add Token (no need to provide a name in the label)
 * A new 7 character pairing code will show that you can copy/paste in the BitPay
   WooCommerce plugin

Viewing 1 replies (of 1 total)

The topic ‘Can’t get pairing code’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/bitpay-for-woocommerce_1e2e3f.svg)
 * [bitpay-for-woocommerce](https://wordpress.org/plugins/bitpay-for-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/bitpay-for-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/bitpay-for-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/bitpay-for-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/bitpay-for-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/bitpay-for-woocommerce/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [BitPay](https://wordpress.org/support/users/bitpay/)
 * Last activity: [8 years, 3 months ago](https://wordpress.org/support/topic/cant-get-pairing-code/#post-9968399)