Title: Can’t insert custom header
Last modified: March 5, 2019

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# Can’t insert custom header

 *  Resolved [juju1532](https://wordpress.org/support/users/juju1532/)
 * (@juju1532)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/cant-insert-custom-header/)
 * I created a custom header using elementor but when I went to customize>header
   >general and switched the style to custom header it doesn’t give me the option
   to choose the template. Thanks for any help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcant-insert-custom-header%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [Amit Singh](https://wordpress.org/support/users/apprimit/)
 * (@apprimit)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/cant-insert-custom-header/#post-11275555)
 * Hello,
 * Did you create a custom header template under the Dashboard > Theme Panel > My
   library?
    Also, try to follow the below steps if the customizer doesn’t display
   a dropdown field after choosing the Custom Header style. 1. Update PHP version
   if it is not PHP7 2. Increase the memory limit to 256M or higher – [https://docs.oceanwp.org/article/56-increasing-memory-limit-to-php](https://docs.oceanwp.org/article/56-increasing-memory-limit-to-php)
   3. Disable all plugins except Ocean Extra + Elementor and check it works or not
 *  Thread Starter [juju1532](https://wordpress.org/support/users/juju1532/)
 * (@juju1532)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/cant-insert-custom-header/#post-11279492)
 * I did create the custom header using that method, I have the latest version of
   PHP, I have disabled all plugins and that didn’t work. I have no clue how to 
   access the wp-config.php. I downloaded the firezilla FTP client but I have no
   idea as to where to go from there. Forgive me I’m quite new with wordpress. I’m
   hosting my site locally.
 *  [Amit Singh](https://wordpress.org/support/users/apprimit/)
 * (@apprimit)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/cant-insert-custom-header/#post-11279835)
 * If your site is in localhost, then just open the server root folder and open 
   the project file – wordpress installation. You will see the wp-config.php file.
   Also, if you are on the localhost then there is no need for the FTP tools.
 *  Thread Starter [juju1532](https://wordpress.org/support/users/juju1532/)
 * (@juju1532)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/cant-insert-custom-header/#post-11283774)
 * Okay, I increased the memory limit in the wp-config.php file to 256m but It still
   wont give me the additional dropdown when I choose custom header. Is there any
   plugins that would allow me to insert my custom header?
    -  This reply was modified 7 years, 3 months ago by [juju1532](https://wordpress.org/support/users/juju1532/).
 *  [Amit Singh](https://wordpress.org/support/users/apprimit/)
 * (@apprimit)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/cant-insert-custom-header/#post-11284278)
 * That’s very odd. Select custom header style and publish settings, then reload
   the page. It should work.
 *  Thread Starter [juju1532](https://wordpress.org/support/users/juju1532/)
 * (@juju1532)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/cant-insert-custom-header/#post-11288909)
 * Didn’t work either, I must’ve done something that messed it up, It’s fine, I 
   just realized I can insert the custom header manually page by page. Thankyou 
   for the timely responses.
 *  [Amit Singh](https://wordpress.org/support/users/apprimit/)
 * (@apprimit)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/cant-insert-custom-header/#post-11289068)
 * Hello,
 * Yes, you can insert it for page/post from the OceanWP settings metabox. For the
   customize issue, it is very difficult to tell the correct reason without seeing
   the site settings.

Viewing 7 replies - 1 through 7 (of 7 total)

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 * 7 replies
 * 2 participants
 * Last reply from: [Amit Singh](https://wordpress.org/support/users/apprimit/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/cant-insert-custom-header/#post-11289068)
 * Status: resolved