Title: Can’t make it work on multisite instance
Last modified: February 12, 2026

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# Can’t make it work on multisite instance

 *  Resolved [Balazs Szilagyi](https://wordpress.org/support/users/bmintbalazs/)
 * (@bmintbalazs)
 * [3 months, 3 weeks ago](https://wordpress.org/support/topic/cant-make-it-work-on-multisite-instance/)
 * I installed the plugin on a multisite environment. It works like a charm on the
   main site, no problem. However, on another subsite it’s just showing the loading
   wheel, and I can’t make it work.
 * The subsite has the same plugins enabled than the main site.
 * WordPress 6.9.1
 * PHP: 8.2.29
    -  This topic was modified 3 months, 3 weeks ago by [Balazs Szilagyi](https://wordpress.org/support/users/bmintbalazs/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcant-make-it-work-on-multisite-instance%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [alexsev](https://wordpress.org/support/users/alexsev/)
 * (@alexsev)
 * [3 months, 3 weeks ago](https://wordpress.org/support/topic/cant-make-it-work-on-multisite-instance/#post-18823045)
 * Thanks for the report. Since this is a multisite setup and it works on the main
   site, the most likely cause is a subsite-specific difference. Could you please
   try the following on the affected subsite?
    1. Please confirm whether the plugin is Network Activated or activated only on 
       individual sites, and that it’s active on this subsite as well.
    2. Temporarily disable any JS optimization (minify/merge/defer/delay) and clear
       all caches (plugin/server/CDN), then re-test.
    3. If possible, temporarily switch the subsite to a default theme (…e.g. Twenty
       Twenty-Four) and check if the issue persists.

Viewing 1 replies (of 1 total)

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## Tags

 * [multisite](https://wordpress.org/support/topic-tag/multisite/)

 * 1 reply
 * 2 participants
 * Last reply from: [alexsev](https://wordpress.org/support/users/alexsev/)
 * Last activity: [3 months, 3 weeks ago](https://wordpress.org/support/topic/cant-make-it-work-on-multisite-instance/#post-18823045)
 * Status: resolved