Can’t Manage Firewall

  • Resolved carlosnpz

    (@carlosnpz)


    7 years, 6 months ago

    I’m trying to access “Manage Firewall” page in Wordfence Dashboard, but I get the following error message:

    “The requested URL was rejected. If you think this is an error, please contact the webmaster.
    Your support ID is: 5943998690987196865”

    • This topic was modified 7 years, 6 months ago by carlosnpz.
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  • wfdave

    (@wfdave)

    7 years, 6 months ago

    Hi @carlosnpz,

    Is your host provider F5 Networks?

    They have an internal firewall called the Application Security Manager, which may be blocking requests.

    Can you send a message to your host provider to see if they can disable it for your application?

    Dave

    wfdave

    (@wfdave)

    7 years, 6 months ago

    Hi again!

    We haven’t heard back from you in a while, so I’ve gone ahead and marked this thread as resolved.

    If you’re still having issues with Wordfence, please feel free to open another thread!

    Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)

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