Hi @peaceandquitetness –
It looks like the site URL you shared isn’t loading, please reach out via the contact form below and share your site URL and the email used for your WordPress.com account. We’ll then be able to locate your site and take a look. When reaching out, please include a link to this thread.
https://jetpack.com/contact-support/?rel=support&hpi=1
Hi @peaceandquitetness –
I see your email in our queue (internal reference: 10453479-zen). I’m going to mark this thread as resolved and we’ll continue the conversation over email.
@lastsplash – I can’t see the email that you sent me- can you resend your reply? I changed my email address on the forum so it will go to an email that I can actually access. Thank you!
Hi there, @peaceandquitetness,
We’re sorry to hear you can’t read the email we sent you 🙁
We don’t have access to the email address tied to this forum account, so we cannot resend the email this way. What you can do is to re-contact us by using this email address (the contact form is the same), and mention again this thread.
Before doing it, you may want to try cycling the Jetpack connection to see if that helps. You can do it by deactivating Jetpack in your wp-admin dashboard at Plugins > Installed Plugins and then reactivating it and connecting to WordPress.com again.
More info on how to do that can be found here: https://jetpack.com/support/reconnecting-reinstalling-jetpack/
If that doesn’t work, please contact us again via the form. Thanks for sorting this out with us!
