Title: Can’t open folder
Last modified: April 1, 2024

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# Can’t open folder

 *  Resolved [Manish S](https://wordpress.org/support/users/shahmanish877/)
 * (@shahmanish877)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/cant-open-folder/)
 * The issue is on all the sites that I use.
 * The file manager can’t open any folder but if I right-click and open in new tab
   then the tab opens, but double-click or “open” doesn’t work. Even the left side
   navigation bar doesn’t load.

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [file manager support](https://wordpress.org/support/users/filemanagersupport/)
 * (@filemanagersupport)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/cant-open-folder/#post-17545085)
 * Hello [Manish Shah](https://wordpress.org/support/users/shahmanish877/),
   Hope
   you are doing great.Please update the plugin to the latest version that we have
   released recently.If the issue persists, Please create the screen recording and
   share it with us at [support@filemanagerpro.io](https://wordpress.org/support/topic/cant-open-folder/support@filemanagerpro.io?output_format=md)
   Thanks,WP File Manager Support
 *  Thread Starter [Manish S](https://wordpress.org/support/users/shahmanish877/)
 * (@shahmanish877)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/cant-open-folder/#post-17547136)
 * Thank you for quick update.
 * I updated the plugin but unfortunately it’s still not working.
 * I have shared the recorded video in the mail.
 *  Thread Starter [Manish S](https://wordpress.org/support/users/shahmanish877/)
 * (@shahmanish877)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/cant-open-folder/#post-17547138)
 * I have mailed the video.
    -  This reply was modified 2 years, 2 months ago by [Manish S](https://wordpress.org/support/users/shahmanish877/).
 *  [webbistro](https://wordpress.org/support/users/webbistro/)
 * (@webbistro)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/cant-open-folder/#post-17556775)
 * Hi,
 * I am experiencing that same issue over a few websites. I use Cloudways Vultr 
   server with WP apps on it. Not sure, may be a server-dependent issue.
 *  [file manager support](https://wordpress.org/support/users/filemanagersupport/)
 * (@filemanagersupport)
 * [2 years, 2 months ago](https://wordpress.org/support/topic/cant-open-folder/#post-17562397)
 * Hello [webbistro](https://wordpress.org/support/users/webbistro/),
 * To help you with the issue you’re facing, we would like you to follow these steps:
 * Select it,1. Open the developer tools in your browser.
   2. Switch to the Console
   tab.3. Try to open the folder and see if there are any errors in the console.
   Take the screenshot.4. Next, switch to the Network tab and select Fetch/XHR.5.
   Try to open the folder again and check if there are any Ajax errors, select it
   then click on the “response” and take a screenshot.
 * Please share these screenshots with us at [support@filemanagerpro.io](https://wordpress.org/support/topic/cant-open-folder/support@filemanagerpro.io?output_format=md)
   
   Regards,WP File Manager Support
 *  [webbistro](https://wordpress.org/support/users/webbistro/)
 * (@webbistro)
 * [2 years, 1 month ago](https://wordpress.org/support/topic/cant-open-folder/#post-17716681)
 * Hi [@filemanagersupport](https://wordpress.org/support/users/filemanagersupport/),
 * I figured out that the problem was caused by using a Chrome extension React Developer
   Tools – [https://chromewebstore.google.com/detail/react-developer-tools/fmkadmapgofadopljbjfkapdkoienihi](https://chromewebstore.google.com/detail/react-developer-tools/fmkadmapgofadopljbjfkapdkoienihi)
 * Sorry, I didn’t have enough time to look into it deeper.
 * Best,
   -Nadia
 *  [sonugpc](https://wordpress.org/support/users/sonugpc/)
 * (@sonugpc)
 * [1 year, 11 months ago](https://wordpress.org/support/topic/cant-open-folder/#post-17887416)
 * [@webbistro](https://wordpress.org/support/users/webbistro/) Genius Man. How 
   the hell, Even You find it out, I was struggling from months. 
   Yeah this issue
   is because of React Developer Tools [@filemanagersupport](https://wordpress.org/support/users/filemanagersupport/)
   Please see if you can fix the issue from code side.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Can’t open folder’ is closed to new replies.

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 * 7 replies
 * 4 participants
 * Last reply from: [sonugpc](https://wordpress.org/support/users/sonugpc/)
 * Last activity: [1 year, 11 months ago](https://wordpress.org/support/topic/cant-open-folder/#post-17887416)
 * Status: resolved