Title: Can't open install.php
Last modified: August 19, 2016

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# Can't open install.php

 *  [KMcNamara](https://wordpress.org/support/users/kmcnamara/)
 * (@kmcnamara)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/cant-open-installphp-3/)
 * Hey guys, I uploaded all of the files to my public_html directory where my index.
   html needs to be.
 * However, when I try to open the install.php file, it won’t open, claiming that
   it can’t find the file (even though I’m right clicking the file in my SFTP program
   and clicking “open URL”).
 * Any ideas?

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [Samuel B](https://wordpress.org/support/users/samboll/)
 * (@samboll)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/cant-open-installphp-3/#post-1730780)
 * you open the file in a browser
    `http://example.com/wp-admin/install.php`
 *  Thread Starter [KMcNamara](https://wordpress.org/support/users/kmcnamara/)
 * (@kmcnamara)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/cant-open-installphp-3/#post-1730782)
 * Yea, when I do that it says that it can’t open the file.
 * My server is an Apache server, and thus I’m starting to think that it can’t open*.
   php. I think it has to be *.cgi with “#!/usr/local/bin/php” as the first line.
 * Is there an apache-compatible version of wordpress?
 *  [Samuel B](https://wordpress.org/support/users/samboll/)
 * (@samboll)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/cant-open-installphp-3/#post-1730789)
 * you must have php installed to use wordpress
    [http://codex.wordpress.org/Hosting_WordPress](http://codex.wordpress.org/Hosting_WordPress)
 *  [obscure](https://wordpress.org/support/users/obscure/)
 * (@obscure)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/cant-open-installphp-3/#post-1730790)
 * Worpress works fine on Apache, in fact it is recommended ([http://wordpress.org/about/requirements/](http://wordpress.org/about/requirements/)).
   My local test site is running on Apache. Might be a php config issue. have you
   checked phpinfo to ensure it is configured correctly?
 *  Thread Starter [KMcNamara](https://wordpress.org/support/users/kmcnamara/)
 * (@kmcnamara)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/cant-open-installphp-3/#post-1730792)
 * It says on my host FAQ (using my school’s servers) that it only supports files
   with .cgi extension even though it “fully supports php”?
 *  Moderator [James Huff](https://wordpress.org/support/users/macmanx/)
 * (@macmanx)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/cant-open-installphp-3/#post-1730797)
 * Many school servers are crippled for security purposes. You should probably talk
   to the IT department.
 *  [jcapps](https://wordpress.org/support/users/jcapps/)
 * (@jcapps)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/cant-open-installphp-3/#post-1730877)
 * I have uploaded WordPress to the website and tried to run install.php but it 
   leaves me with a blank screen or file not found. The file is there and it is 
   in the correct directory and I specify the correct directory and it does nothing.
   I’m on Dotster hosting with apache.
    Followed the instructions right down the
   line with no problems until I tried to load install.php in a browser. iexplorer,
   firefox, chrome nonw worked. I can see all the files in their proper directory
   with file manager on Dotster host site. my url is jcapps.net, WordPress is in/
   jcap directory. If I go to [http://www.jcapps.net/index.html](http://www.jcapps.net/index.html)
   it loads.
 *  [Samuel B](https://wordpress.org/support/users/samboll/)
 * (@samboll)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/cant-open-installphp-3/#post-1730887)
 * > WordPress is in /jcap
 * is that also where `index.html` is?
 *  [jcapps](https://wordpress.org/support/users/jcapps/)
 * (@jcapps)
 * [15 years, 7 months ago](https://wordpress.org/support/topic/cant-open-installphp-3/#post-1730896)
 * The files are in /jcap but WordPress is not installed. I have since deleted the
   whole thing.
 *  I tried again to install to a specified directory on Dotster using their install
   and WordPress runs but there is no files any where in any directory so what good
   is that?
 * With the instructions available, I don’t see how anybody but a trained WordPress
   user could get it up and running. The funny thing is that once it is running 
   it looks easy to use but who could get it running in the right place? I’ve been
   using Microsoft Expression Web 3 and was thinking WordPress would be easier to
   use but my gosh what a defragmented inviornment and such a pain to setup. I’m
   not saying I’m giving up but I’m away from home on a slow connection and I will
   give up untill I get home anyway. I’ve literally spent days trying to get WordPress
   set up enough just to run.

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Can't open install.php’ is closed to new replies.

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 9 replies
 * 5 participants
 * Last reply from: [jcapps](https://wordpress.org/support/users/jcapps/)
 * Last activity: [15 years, 7 months ago](https://wordpress.org/support/topic/cant-open-installphp-3/#post-1730896)
 * Status: not resolved

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