Title: Can’t run install.php
Last modified: August 19, 2016

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# Can’t run install.php

 *  Resolved [bobdonnell](https://wordpress.org/support/users/bobdonnell/)
 * (@bobdonnell)
 * [16 years, 9 months ago](https://wordpress.org/support/topic/cant-run-installphp-3/)
 * Hi, I have done several WP install – this one is giving me fits.
 * When I go to mysite.com/wp-admin/install.php – I get nothing at all.
 * I placed a file on the server in that location and O can view it… so that rules
   out a bunch of the obvious.
 * Double-checked the usernames and dbase settings… no luck.
 * Now what?

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [javier-villalva](https://wordpress.org/support/users/javier-villalva/)
 * (@javier-villalva)
 * [16 years, 9 months ago](https://wordpress.org/support/topic/cant-run-installphp-3/#post-1189262)
 * Having the same or similar problem!
    Installing v.2.8.4, when I go to mysite.
   com/wp-admin/install.php i get this message: ———— _Can’t select database We were
   able to connect to the database server (which means your username and password
   is okay) but not able to select the dbo295xxxxxx database.
 * Are you sure it exists?
    Does the user dbo295xxxxxx have permission to use the
   dbo295xxxxxx database? On some systems the name of your database is prefixed 
   with your username, so it would be like username_dbo295xxxxxx. Could that be 
   the problem?  ——— I contacted the host (www.1and1.es), who checked the database:“
   connecting data is correct, server is working, no problems”, he said… “problem
   lies in WordPress”, he said
 * There are plenty of similar reclamations in the web about this. Time to scale
   up the problem to experts? Somebody helps?
 *  [whooami](https://wordpress.org/support/users/whooami/)
 * (@whooami)
 * [16 years, 9 months ago](https://wordpress.org/support/topic/cant-run-installphp-3/#post-1189266)
 * **the wp-config.php doesnt lie.**
 * > Are you sure it exists?
   >  Does the user dbo295xxxxxx have permission to use 
   > the dbo295xxxxxx database? On some systems the name of your database is prefixed
   > with your username, so it would be like username_dbo295xxxxxx. Could that be
   > the problem?
 *  [javier-villalva](https://wordpress.org/support/users/javier-villalva/)
 * (@javier-villalva)
 * [16 years, 9 months ago](https://wordpress.org/support/topic/cant-run-installphp-3/#post-1189277)
 * at this service provider (www.1and1.es), username and dataname are the same (
   dbo295xxxxxx); I tried out all possible combinations prefixing dbo295xxxxxx_dbo295xxxxxx,
   also prefixing Wp_dbo295xxxxxx to all the data / only passw. and dataname, … 
   all trials had no positive result 🙁
 * Thanks for your help!
 *  [javier-villalva](https://wordpress.org/support/users/javier-villalva/)
 * (@javier-villalva)
 * [16 years, 9 months ago](https://wordpress.org/support/topic/cant-run-installphp-3/#post-1189282)
 * I got the email of the install script, telling me the name name **admin ** and
   the password generated during the installation. But I am not able to enter them,
   as the login.php does not work (“Error establishing a database connection”)

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Can’t run install.php’ is closed to new replies.

## Tags

 * [install problem](https://wordpress.org/support/topic-tag/install-problem/)

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 4 replies
 * 3 participants
 * Last reply from: [javier-villalva](https://wordpress.org/support/users/javier-villalva/)
 * Last activity: [16 years, 9 months ago](https://wordpress.org/support/topic/cant-run-installphp-3/#post-1189282)
 * Status: resolved

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