Title: Can’t save Google Access Code
Last modified: February 22, 2020

---

# Can’t save Google Access Code

 *  Resolved [Simone Montanari](https://wordpress.org/support/users/semikola/)
 * (@semikola)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/cant-save-google-access-code/)
 * Hi there,
 * after the last update I receive a warning that asks me to update the Google Access
   Code.
 * I follo wthe procedure but the plugin doesn’t seem to save the code.
 * I run the plugin on WP Multisite.
 * What should I do?
 * Thanks,
 * Simone

Viewing 15 replies - 1 through 15 (of 16 total)

1 [2](https://wordpress.org/support/topic/cant-save-google-access-code/page/2/?output_format=md)
[→](https://wordpress.org/support/topic/cant-save-google-access-code/page/2/?output_format=md)

 *  Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/)
 * (@westerndeal)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/cant-save-google-access-code/#post-12472449)
 * [@semikola](https://wordpress.org/support/users/semikola/)
    Hey Simone, After
   adding access code, save it and wait for 30 seconds, automatically page will 
   reload, either refresh the page, it will show you active. Yes, it’s supported
   in Multisite as well.
 * Thanks
 *  [doppellecker](https://wordpress.org/support/users/doppellecker/)
 * (@doppellecker)
 * [6 years, 3 months ago](https://wordpress.org/support/topic/cant-save-google-access-code/#post-12474951)
 * Sorry, but it is not working. I tried to get the code on diffrent browsers and
   on privat-windows. I saved it and waited. There is no reload automaticly. If 
   i reload the page after 1 minute, the code is not there anymore and nothing is
   saved.
 * Please help! Thanks
 *  [Paris Koutroumanos](https://wordpress.org/support/users/assoscoupa/)
 * (@assoscoupa)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/cant-save-google-access-code/#post-12496910)
 * I have the same problem. Token can’t be saved.
 *  Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/)
 * (@westerndeal)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/cant-save-google-access-code/#post-12503448)
 * [@doppellecker](https://wordpress.org/support/users/doppellecker/), [@assoscoupa](https://wordpress.org/support/users/assoscoupa/)
 * If the authentication box displays “Currently Active” it means you have successfully
   authenticated.
 * But if during authentication the spinning wheel continues then check the log.
   txt file for any error printed.
 * The log file can be opened by clicking the “View” link below the authentication
   box.
 * If there is no error printed then make sure that your site is SSL verified. As
   the new plugin update with API V4 version requires your site to be SSL verified.
 * And if it is SSL verified then there can be a CURL issue.
 * To confirm the exact issue add the following code in the wp-config.php file before“/*
   That’s all, stop editing! Happy publishing. */” and again test it out.
 * define(‘WP_DEBUG’, true);
 * define(‘WP_DEBUG_LOG’, true);
 * define(‘WP_DEBUG_DISPLAY’, true);
 * define(‘SCRIPT_DEBUG’, true);
 * define(‘SAVEQUERIES’, true);
 * If there is any error then the debug.log file would be created under the wp-content
   folder.
 * Check that out and let us know.
 *  [Paris Koutroumanos](https://wordpress.org/support/users/assoscoupa/)
 * (@assoscoupa)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/cant-save-google-access-code/#post-12505173)
 * [@westerndeal](https://wordpress.org/support/users/westerndeal/) Sorry but, I
   tried your directions but there was no progress. I didn’t find any related messages
   in the logs. The plugin does not save the token number.
 * I am disappointed that you are offering a good solution with this add-on but 
   I can’t get it to work.
 *  Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/)
 * (@westerndeal)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/cant-save-google-access-code/#post-12506437)
 * [@assoscoupa](https://wordpress.org/support/users/assoscoupa/)
    Can you make 
   sure quickly following 1. Open a Private window and click to get code and get
   a new auth code and copy the code and click on save, and wait for 2 mins for 
   auto-reload, if did not reloaded automatically reload manually. 2. Make sure 
   you have added SheetName, SheetID, TabName and Tabid exactly as suggested. 3.
   While setting headers in Google sheet make sure not to use square braces[], spaces
   or any special characters like underscore, single or double colon etc.
 * If still did not work, contact us through our website, will definitely help you
   to solve your issue.
 * Thanks
    Abdullah
 *  [doppellecker](https://wordpress.org/support/users/doppellecker/)
 * (@doppellecker)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/cant-save-google-access-code/#post-12508064)
 * Hello.
 * It is the same for me. It still not working.
    I tried to put some Numbers in 
   the Goggle Code Field. After Pressing “SAVE” it shows “Your Google Access Code
   is Authorized and Saved.”
 * If i put the real Code in it, it is stoill not working. After refreshing the 
   site, the Code is not there anymore.
 * Here is the Error from the LogFile
 *     ```
       4 März 2020 15:43:40 	 PHP 7.3.5Array
       (
           [ERROR_MSG] => Auth, Invalid OAuth2 access token
           [TRACE_STK] => #0 /var/www/vhosts/h16753.web137.dogado.net/doppellecker.de/new/wp-content/plugins/cf7-google-sheets-connector/includes/class-gs-service.php(131): cf7gsc_googlesheet->auth()
       #1 /var/www/vhosts/h16753.web137.dogado.net/doppellecker.de/new/wp-includes/class-wp-hook.php(288): Gs_Connector_Service->cf7_save_to_google_sheets(Object(WPCF7_ContactForm))
       #2 /var/www/vhosts/h16753.web137.dogado.net/doppellecker.de/new/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
       #3 /var/www/vhosts/h16753.web137.dogado.net/doppellecker.de/new/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
       #4 /var/www/vhosts/h16753.web137.dogado.net/doppellecker.de/new/wp-content/plugins/contact-form-7/includes/submission.php(214): do_action('wpcf7_mail_sent', Object(WPCF7_ContactForm))
       #5 /var/www/vhosts/h16753.web137.dogado.net/doppellecker.de/new/wp-content/plugins/contact-form-7/includes/submission.php(34): WPCF7_Submission->submit()
       #6 /var/www/vhosts/h16753.web137.dogado.net/doppellecker.de/new/wp-content/plugins/contact-form-7/includes/contact-form.php(740): WPCF7_Submission::get_instance(Object(WPCF7_ContactForm), Array)
       #7 /var/www/vhosts/h16753.web137.dogado.net/doppellecker.de/new/wp-content/plugins/contact-form-7/includes/rest-api.php(285): WPCF7_ContactForm->submit()
       #8 /var/www/vhosts/h16753.web137.dogado.net/doppellecker.de/new/wp-includes/rest-api/class-wp-rest-server.php(946): wpcf7_rest_create_feedback(Object(WP_REST_Request))
       #9 /var/www/vhosts/h16753.web137.dogado.net/doppellecker.de/new/wp-includes/rest-api/class-wp-rest-server.php(329): WP_REST_Server->dispatch(Object(WP_REST_Request))
       #10 /var/www/vhosts/h16753.web137.dogado.net/doppellecker.de/new/wp-includes/rest-api.php(305): WP_REST_Server->serve_request('/contact-form-7...')
       #11 /var/www/vhosts/h16753.web137.dogado.net/doppellecker.de/new/wp-includes/class-wp-hook.php(288): rest_api_loaded(Object(WP))
       #12 /var/www/vhosts/h16753.web137.dogado.net/doppellecker.de/new/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array)
       #13 /var/www/vhosts/h16753.web137.dogado.net/doppellecker.de/new/wp-includes/plugin.php(544): WP_Hook->do_action(Array)
       #14 /var/www/vhosts/h16753.web137.dogado.net/doppellecker.de/new/wp-includes/class-wp.php(387): do_action_ref_array('parse_request', Array)
       #15 /var/www/vhosts/h16753.web137.dogado.net/doppellecker.de/new/wp-includes/class-wp.php(729): WP->parse_request('')
       #16 /var/www/vhosts/h16753.web137.dogado.net/doppellecker.de/new/wp-includes/functions.php(1255): WP->main('')
       #17 /var/www/vhosts/h16753.web137.dogado.net/doppellecker.de/new/wp-blog-header.php(16): wp()
       #18 /var/www/vhosts/h16753.web137.dogado.net/doppellecker.de/new/index.php(17): require('/var/www/vhosts...')
       #19 {main}
       ```
   
 * Please Help
 *  [raymond1432](https://wordpress.org/support/users/raymond1432/)
 * (@raymond1432)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/cant-save-google-access-code/#post-12511499)
 * I’m having the same issue, token is not being saved, wheel just keeps spinning,
   no auto refresh or anything, also tried in a private window, also no luck.
    Also
   tried reathing with google, getting a new code, but no luck either Error log:
 *     ```
       5 maart 2020 11:20:52 	 PHP 7.1.33Array
       (
           [ERROR_MSG] => Auth, Invalid OAuth2 access token
           [TRACE_STK] => #0 /home/bkprothcom/domains/bkprotheses.com/public_html/wp-content/plugins/cf7-google-sheets-connector/includes/class-gs-service.php(131): cf7gsc_googlesheet->auth()
       #1 /home/bkprothcom/domains/bkprotheses.com/public_html/wp-includes/class-wp-hook.php(288): Gs_Connector_Service->cf7_save_to_google_sheets(Object(WPCF7_ContactForm))
       #2 /home/bkprothcom/domains/bkprotheses.com/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters('', Array)
       #3 /home/bkprothcom/domains/bkprotheses.com/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array)
       #4 /home/bkprothcom/domains/bkprotheses.com/public_html/wp-content/plugins/contact-form-7/includes/submission.php(214): do_action('wpcf7_mail_sent', Object(WPCF7_ContactForm))
       #5 /home/bkprothcom/domains/bkprotheses.com/public_html/wp-content/plugins/contact-form-7/includes/submission.php(34): WPCF7_Submission->submit()
       #6 /home/bkprothcom/domains/bkprotheses.com/public_html/wp-content/plugins/contact-form-7/includes/contact-form.php(740): WPCF7_Submission::get_instance(Object(WPCF7_ContactForm), Array)
       #7 /home/bkprothcom/domains/bkprotheses.com/public_html/wp-content/plugins/contact-form-7/includes/rest-api.php(285): WPCF7_ContactForm->submit()
       #8 /home/bkprothcom/domains/bkprotheses.com/public_html/wp-includes/rest-api/class-wp-rest-server.php(946): wpcf7_rest_create_feedback(Object(WP_REST_Request))
       #9 /home/bkprothcom/domains/bkprotheses.com/public_html/wp-includes/rest-api/class-wp-rest-server.php(329): WP_REST_Server->dispatch(Object(WP_REST_Request))
       #10 /home/bkprothcom/domains/bkprotheses.com/public_html/wp-includes/rest-api.php(305): WP_REST_Server->serve_request('/contact-form-7...')
       #11 /home/bkprothcom/domains/bkprotheses.com/public_html/wp-includes/class-wp-hook.php(288): rest_api_loaded(Object(WP))
       #12 /home/bkprothcom/domains/bkprotheses.com/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters('', Array)
       #13 /home/bkprothcom/domains/bkprotheses.com/public_html/wp-includes/plugin.php(544): WP_Hook->do_action(Array)
       #14 /home/bkprothcom/domains/bkprotheses.com/public_html/wp-includes/class-wp.php(387): do_action_ref_array('parse_request', Array)
       #15 /home/bkprothcom/domains/bkprotheses.com/public_html/wp-includes/class-wp.php(729): WP->parse_request('')
       #16 /home/bkprothcom/domains/bkprotheses.com/public_html/wp-includes/functions.php(1255): WP->main('')
       #17 /home/bkprothcom/domains/bkprotheses.com/public_html/wp-blog-header.php(16): wp()
       #18 /home/bkprothcom/domains/bkprotheses.com/public_html/index.php(17): require('/home/bkprothco...')
       #19 {main}
       )
       ```
   
    -  This reply was modified 6 years, 2 months ago by [raymond1432](https://wordpress.org/support/users/raymond1432/).
 *  Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/)
 * (@westerndeal)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/cant-save-google-access-code/#post-12511679)
 * [@raymond1432](https://wordpress.org/support/users/raymond1432/)
    [@doppellecker](https://wordpress.org/support/users/doppellecker/)
 * First, Open your website using private window incognito mode
    Try to validate
   from there, it may happen because of the browser cache.
 * If still same can you change browser to FF if using chrome, and switch to chrome
   if using FF.
    Reauthentication is must, without that data is not going to submit
   in gsheet. Additionally, look at this video and make sure to check you are not
   missing any step.
 *  [raymond1432](https://wordpress.org/support/users/raymond1432/)
 * (@raymond1432)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/cant-save-google-access-code/#post-12511815)
 * I tried in a private incognito window, and multiple browsers (firefox, chrome
   and opera)
    But still the same problem and same message in error log
 *  [doppellecker](https://wordpress.org/support/users/doppellecker/)
 * (@doppellecker)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/cant-save-google-access-code/#post-12512781)
 * Hi. Sorry
 * But i did everything exact as you wrote.
    I tried ff and chrome and ie in private
   mode.
 * After refreshing the site, The Code is lost and not saved.
    It stills says:
 * “Click “Get code” to retrieve your code from Google Drive to allow us to access
   your spreadsheets. And paste the code in the below textbox. ”
 *  And still. I does not matter ehat i write in the field. It allways says:
 * “Your Google Access Code is Authorized and Saved.”
 * Sorry. I dont know what to do!
 *  [Paris Koutroumanos](https://wordpress.org/support/users/assoscoupa/)
 * (@assoscoupa)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/cant-save-google-access-code/#post-12514445)
 * Dear [@westerndeal](https://wordpress.org/support/users/westerndeal/)
 * I followed carefully the instruction you wrote.
 * > Can you make sure quickly following
   >  1. Open a Private window and click to 
   > get code and get a new auth code and copy the code and click on save, and wait
   > for 2 mins for auto-reload, if did not reloaded automatically reload manually.
 * The plugin cannot save the token !!!
 * Are you SURE the plugin works or do we waste time with no sense?
 *  Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/)
 * (@westerndeal)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/cant-save-google-access-code/#post-12515261)
 * [@assoscoupa](https://wordpress.org/support/users/assoscoupa/)
 * What issue you are having?
    Can you send me a screenshot please? if you want 
   to send through email then [helpdesk@gsheetconnector.com](https://wordpress.org/support/topic/cant-save-google-access-code/helpdesk@gsheetconnector.com?output_format=md)
   is an email.
 * Obviously plugin is working, After upgrading to API V4, it needs to configure
   perfectly for naming headers exactly as instructed.
    Have you checked the video
   to make sure you are not missing any step?
 *  [Paris Koutroumanos](https://wordpress.org/support/users/assoscoupa/)
 * (@assoscoupa)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/cant-save-google-access-code/#post-12515480)
 * Dear [@westerndeal](https://wordpress.org/support/users/westerndeal/)
 * Assuming the code is entered correctly, should it appear in the field after reloading
   the page? yes or no?
 *  Plugin Author [WesternDeal](https://wordpress.org/support/users/westerndeal/)
 * (@westerndeal)
 * [6 years, 2 months ago](https://wordpress.org/support/topic/cant-save-google-access-code/#post-12515856)
 * Yes Reload it, if still showing same auth key error,
    [https://myaccount.google.com/permissions](https://myaccount.google.com/permissions)
   Third-party apps with account access You will see various connections, go there
   and you will GSheetConnector, remove access manually while clicking and then 
   again reauthenticate from plugin settings, and let me know.
 * Thanks
    Abdullah

Viewing 15 replies - 1 through 15 (of 16 total)

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The topic ‘Can’t save Google Access Code’ is closed to new replies.

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 * 16 replies
 * 5 participants
 * Last reply from: [WesternDeal](https://wordpress.org/support/users/westerndeal/)
 * Last activity: [6 years, 2 months ago](https://wordpress.org/support/topic/cant-save-google-access-code/page/2/#post-12515889)
 * Status: resolved