Can’t save settings

xpozedab
(@xpozedab)

5 years, 6 months ago

Hi.

I can’t seem to save or change any settings. Everytime I try to save the settings I get a red alert mesage that says: “Oops!! someting went wrong!” and nothing is saved.

Please help. I need this to work A.S.A.P. since I have a campaign that starts in a few daysthat I’ve spent a lot of money on.

Regards, Jonas

Viewing 9 replies - 1 through 9 (of 9 total)

kowsaliya
(@kowsaliya)

5 years, 6 months ago

Hi

Thanks for reaching out.

Do you have any firewall or security plugins installed?
Can you please open a support ticket with elaborate details of the scenario, so that one of our support engineers will help you to troubleshoot the issue.
Really appreciate it.

Thanks
Team Flycart

doni3232
(@doni3232)

5 years, 6 months ago

Hello Jonas, do you already have a solution? I have the same problem.

kowsaliya
(@kowsaliya)

5 years, 6 months ago

Hi @doni3232

Are you using the latest version 2.3.2 ?
Do you have any firewall or security plugins like wordfence installed?

Can you please open a support ticket with elaborate details of the scenario, so that one of our support engineers will help you to troubleshoot the issue.
Really appreciate it.

Thanks
Team Flycart

doni3232
(@doni3232)

5 years, 6 months ago

Is done, thank you. I wanted to try something on an offline copy of a website (with xampp), but it didn’t work offline. Online it is working.

kowsaliya
(@kowsaliya)

5 years, 6 months ago

Happy that you got it sorted @doni3232 🙂

jb3107
(@jb3107)

5 years, 6 months ago

Hi, I have the same issue. I already have the last version of the plugin (2.3.2), I’m on the V2 and I don’t have any security plugin installed. Can you please help me to solve this problem ?

jb3107
(@jb3107)

5 years, 6 months ago

No issue anymore ! Thanks to Raj for his quick response. I had to remove the script in “Sale Badge Content” and save.

kowsaliya
(@kowsaliya)

5 years, 6 months ago

Happy that you got it sorted @jb3107.

For any further assistance, please open a support ticket so that one of our support engineers will help you to sort out the issue.

Thanks
Team Flycart

Thread Starter xpozedab
(@xpozedab)

5 years, 4 months ago

Hi. This is still not solved. I have tried to remove the script under the sale-badge content but it doesn’t help since it doesn’t save. No, I don’t have any security plugin installed and the latest verison of Discount Rules.