Title: Cant save UNICCODE at List Build Editor
Last modified: January 7, 2020

---

# Cant save UNICCODE at List Build Editor

 *  Resolved [manfredman](https://wordpress.org/support/users/manfredman/)
 * (@manfredman)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/cant-save-uniccode-at-e-mail-editor/)
 * When I use UNICODE in List Build Editor, I cannot save the page created in the
   editor.
    Unicode are small symbols that are cryptically encoded in ASCII. [https://emojipedia.org/unicode-13.0](https://emojipedia.org/unicode-13.0)
   Example for UNICODE: 🐛
 * With greetings
    Manfred Reichenbach
    -  This topic was modified 6 years, 5 months ago by [manfredman](https://wordpress.org/support/users/manfredman/).
    -  This topic was modified 6 years, 5 months ago by [manfredman](https://wordpress.org/support/users/manfredman/).
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcant-save-uniccode-at-e-mail-editor%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 11 replies - 1 through 11 (of 11 total)

 *  Plugin Author [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * (@satollo)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/cant-save-uniccode-at-e-mail-editor/#post-12303274)
 * Hi Newsletter worsk with utf-8mb4 correctly, but maybe your database is not utf8mb4.
   Check on newsletter status panel if something is reported about that.
 *  Thread Starter [manfredman](https://wordpress.org/support/users/manfredman/)
 * (@manfredman)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/cant-save-uniccode-at-e-mail-editor/#post-12303484)
 * Hy Stefano,
    I have tested UTF-8 and it is correct. UTF-8 works. That was not
   my question .. My question was about Unicode 8 and higher. And there litle different
   between UTF and UNICODE. Look here: [https://stackoverflow.com/questions/643694/what-is-the-difference-between-utf-8-and-unicode](https://stackoverflow.com/questions/643694/what-is-the-difference-between-utf-8-and-unicode)
   Unicode 1.1 is work.. but not higher.. That will not do .. Ok can live with that.
    -  This reply was modified 6 years, 5 months ago by [manfredman](https://wordpress.org/support/users/manfredman/).
 *  Plugin Author [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * (@satollo)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/cant-save-uniccode-at-e-mail-editor/#post-12303502)
 * UTF-8 is a method to encode with a byte sequence the unicode characters (even
   for the different unicode plans).
    If you have a mysql with table in utf-8, it
   is able to store max 3 byte sequence and so every emoji is dropped. You need 
   to be sure the encoding of the tables and fields is utf8mb4 at database level
   to store the emoji.
 * The problem may be there.
 *  Thread Starter [manfredman](https://wordpress.org/support/users/manfredman/)
 * (@manfredman)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/cant-save-uniccode-at-e-mail-editor/#post-12303652)
 * Ok .. my SQL-Server use latin1 (iso-8859-1)And it works with al other Pages on
   my HP with UNICODE up to version UNICODE-13
    Look Adress on my Footer: [https://claudia-braeuer.de/](https://claudia-braeuer.de/)
   And it wil be like it is.
 *  Plugin Author [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * (@satollo)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/cant-save-uniccode-at-e-mail-editor/#post-12303675)
 * That is because WP stores with a special encoding all things. Did you check the
   newsletter status page? what is reported about the database charset?
 * Are you really using SQL server (Microsoft)?
 *  Thread Starter [manfredman](https://wordpress.org/support/users/manfredman/)
 * (@manfredman)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/cant-save-uniccode-at-e-mail-editor/#post-12303900)
 * Status from Mailserver:
    Database Charset OK Charset: utf8mb4 Blog Charset OK
   Charset: UTF-8
 * eturn path OK Some providers require the return path domain claudia-braeuer.de
   to be identical to the sender domain claudia-braeuer.de. See the main settings.
   
   Blog Charset OK Charset: UTF-8 PHP version OK Your PHP version is 7.3.11-nmm1
   Curl version OK Version: 7.58.0 SSL Version: OpenSSL/1.1.1 Addons update OK Newsletter
   Addons can be updated PHP execution time limit OK Your PHP execution time limit
   is 600 seconds and can be eventually changed by Newsletter Home URL OK Value:
   [https://claudia-braeuer.de/](https://claudia-braeuer.de/) WP_CONTENT_URL OK 
   Value: [https://claudia-braeuer.de/wp-content](https://claudia-braeuer.de/wp-content)
   Database Charset OK Charset: utf8mb4 If you experience newsletter saving database
   error Database wait timeout OK Your database wait timeout is 120 seconds Database
   table creation OK Database table change OK WordPress transients OK Newsletter
   schedule timing OK Next execution is planned in 16 seconds (negative values are
   ok).
 * Server Linus (Al Inclusive)
    -  This reply was modified 6 years, 5 months ago by [manfredman](https://wordpress.org/support/users/manfredman/).
 *  Plugin Author [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * (@satollo)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/cant-save-uniccode-at-e-mail-editor/#post-12304097)
 * You should see the button “Try tables upgrade”, try that procedure.
 *  Thread Starter [manfredman](https://wordpress.org/support/users/manfredman/)
 * (@manfredman)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/cant-save-uniccode-at-e-mail-editor/#post-12304138)
 * An i have use it..
    But it will show again.
 *  Plugin Author [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * (@satollo)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/cant-save-uniccode-at-e-mail-editor/#post-12304149)
 * The button does not disappear. It’s ok.
    Can you create a standard newsletter,
   not using the composer, and using the “blank” theme and copy and past there some
   emoji?
 * When saved, are they kept?
 * Stefano.
 *  Thread Starter [manfredman](https://wordpress.org/support/users/manfredman/)
 * (@manfredman)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/cant-save-uniccode-at-e-mail-editor/#post-12304172)
 * I only have problems with the list creator and the Welkome Mail.
    If there is
   an option to use external text, that’s fine. I also can’t use shortcodes to import
   text. Shortcodes also do not work in this greeting editor
    -  This reply was modified 6 years, 5 months ago by [manfredman](https://wordpress.org/support/users/manfredman/).
    -  This reply was modified 6 years, 5 months ago by [manfredman](https://wordpress.org/support/users/manfredman/).
    -  This reply was modified 6 years, 5 months ago by [manfredman](https://wordpress.org/support/users/manfredman/).
 *  Plugin Author [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * (@satollo)
 * [6 years, 5 months ago](https://wordpress.org/support/topic/cant-save-uniccode-at-e-mail-editor/#post-12307264)
 * Hi the welcome email is saved using the wordpress options so it should not be
   affected by those problems… but if your options table is not utf8mb4 you could
   face it.
 * You can ask a technician to convert the wp_options table to utf8mb4:
 * ALTER TABLE
    wp_options CONVERT TO CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci;

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Cant save UNICCODE at List Build Editor’ is closed to new replies.

 * ![](https://ps.w.org/newsletter/assets/icon-256x256.png?rev=1052028)
 * [Newsletter - Send awesome emails from WordPress](https://wordpress.org/plugins/newsletter/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/newsletter/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/newsletter/)
 * [Active Topics](https://wordpress.org/support/plugin/newsletter/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/newsletter/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/newsletter/reviews/)

## Tags

 * [unicode](https://wordpress.org/support/topic-tag/unicode/)

 * 11 replies
 * 2 participants
 * Last reply from: [Stefano Lissa](https://wordpress.org/support/users/satollo/)
 * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/cant-save-uniccode-at-e-mail-editor/#post-12307264)
 * Status: resolved