Title: Can’t Select Auto-Insert When Creating Custom Code Snippets Last modified: July 19, 2022 --- # Can’t Select Auto-Insert When Creating Custom Code Snippets * [VannDigital](https://wordpress.org/support/users/vdn-staff/) * (@vdn-staff) * [3 years, 10 months ago](https://wordpress.org/support/topic/cant-select-auto-insert-when-creating-custom-code-snippets/) * So, I noticed that I can’t select the “Auto-Insert” option when I create custom code snippets. * It only lets me pick the “Shortcode” option. * Also wanted to add that I noticed that when I choose a built-in snippet, I can’t choose the “Shortcode” option. * It only let’s me pick the “Auto-Insert” option. * Any help with this issue will be appreciated. - This topic was modified 3 years, 10 months ago by [VannDigital](https://wordpress.org/support/users/vdn-staff/). Reason: Needed to add to complaint * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fcant-select-auto-insert-when-creating-custom-code-snippets%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/cant-select-auto-insert-when-creating-custom-code-snippets/page/2/?output_format=md) [→](https://wordpress.org/support/topic/cant-select-auto-insert-when-creating-custom-code-snippets/page/2/?output_format=md) * Plugin Author [Mircea Sandu](https://wordpress.org/support/users/gripgrip/) * (@gripgrip) * [3 years, 10 months ago](https://wordpress.org/support/topic/cant-select-auto-insert-when-creating-custom-code-snippets/#post-15838791) * Hi [@vdn-staff](https://wordpress.org/support/users/vdn-staff/) thanks for reaching out. * From what you’re describing it sounds like it you might be running into a JavaScript conflict throwing an error and preventing you from using that toggle. * Can you please tell us if you are seeing any errors in the browser console? ( right-click > Inspect > Console tab) * If you’re not familiar with the browser console please check out [this article](https://www.wpbeginner.com/wp-tutorials/basics-of-inspect-element-with-your-wordpress-site/) for more details. * Thanks, Mircea * Thread Starter [VannDigital](https://wordpress.org/support/users/vdn-staff/) * (@vdn-staff) * [3 years, 10 months ago](https://wordpress.org/support/topic/cant-select-auto-insert-when-creating-custom-code-snippets/#post-15839161) * The most I could find was something about a deprecated feature being used. * No JavaScript conflict… * Plugin Author [Mircea Sandu](https://wordpress.org/support/users/gripgrip/) * (@gripgrip) * [3 years, 10 months ago](https://wordpress.org/support/topic/cant-select-auto-insert-when-creating-custom-code-snippets/#post-15839377) * Thank you for the update. Without more context it’s very difficult to pinpoint what is happening so if you don’t mind giving us more details to try and provide a solution/fix: * What browser are you using? Is this happening in another browser? (just to rule out something local) * Do other features that use JS on the page work? (assigning a tag, switching the code type, copy shortcode button, adding conditional logic rules) * If you have a staging site and can use that to try troubleshooting by disabling other plugins that could make it easy to find a potential conflict to account for. * Thanks * Thread Starter [VannDigital](https://wordpress.org/support/users/vdn-staff/) * (@vdn-staff) * [3 years, 10 months ago](https://wordpress.org/support/topic/cant-select-auto-insert-when-creating-custom-code-snippets/#post-15839417) * `What browser are you using? Is this happening in another browser? (just to rule out something local)` * So, I’m using Google Chrome. I tried another browser and got the same result. * `Do other features that use JS on the page work? (assigning a tag, switching the code type, copy shortcode button, adding conditional logic rules)` * From what I seen, nothing outside the “Header & Footer” option works. * `If you have a staging site and can use that to try troubleshooting by disabling other plugins that could make it easy to find a potential conflict to account for.` * I can see what I can do… * Thread Starter [VannDigital](https://wordpress.org/support/users/vdn-staff/) * (@vdn-staff) * [3 years, 10 months ago](https://wordpress.org/support/topic/cant-select-auto-insert-when-creating-custom-code-snippets/#post-15843548) * So, I tried troubleshooting. Same result 🙁 * Plugin Author [Mircea Sandu](https://wordpress.org/support/users/gripgrip/) * (@gripgrip) * [3 years, 10 months ago](https://wordpress.org/support/topic/cant-select-auto-insert-when-creating-custom-code-snippets/#post-15843583) * Hey [@vdn-staff](https://wordpress.org/support/users/vdn-staff/), * Thank you for the update on this issue. * When looking at the browser console did you also try clicking the auto-insert option first? It might be that an error is thrown only when you click it. * It might also be that the scripts are not loaded properly on the page either because of a corrupted filed during the update or something throwing a PHP error preventing the full page from loading (as the scripts are loaded at the bottom of the page). * Is it possible to check the PHP error logs to see if that could reveal anything? * Thread Starter [VannDigital](https://wordpress.org/support/users/vdn-staff/) * (@vdn-staff) * [3 years, 10 months ago](https://wordpress.org/support/topic/cant-select-auto-insert-when-creating-custom-code-snippets/#post-15844486) * `When looking at the browser console did you also try clicking the auto-insert option first? It might be that an error is thrown only when you click it.` * Tried clicking on “auto-insert” and got the same result. I did see errors but they had nothing to do with this plugin. * `It might also be that the scripts are not loaded properly on the page either because of a corrupted filed during the update or something throwing a PHP error preventing the full page from loading (as the scripts are loaded at the bottom of the page).` * I did see PHP errors. But again, they had nothing to do with this plugin. * `Is it possible to check the PHP error logs to see if that could reveal anything?` * Checked that. Ain’t seen no errors for this plugin. * Plugin Author [Mircea Sandu](https://wordpress.org/support/users/gripgrip/) * (@gripgrip) * [3 years, 10 months ago](https://wordpress.org/support/topic/cant-select-auto-insert-when-creating-custom-code-snippets/#post-15844833) * I see, the errors don’t have to be related to the plugin to interfere. If you run into a JS error that can prevent further JavaScript execution and that would explain why you can’t make changes. * Same thing with the PHP errors – if an error is thrown from another plugin, for example, and that stops the page from loading before the WPCode script is loaded properly it could also explain the settings not working. * Thread Starter [VannDigital](https://wordpress.org/support/users/vdn-staff/) * (@vdn-staff) * [3 years, 10 months ago](https://wordpress.org/support/topic/cant-select-auto-insert-when-creating-custom-code-snippets/#post-15846347) * It’s worth mentioning that the (JS & PHP) errors I did find were related to the admin bar and Jetpack… * Plugin Author [Mircea Sandu](https://wordpress.org/support/users/gripgrip/) * (@gripgrip) * [3 years, 10 months ago](https://wordpress.org/support/topic/cant-select-auto-insert-when-creating-custom-code-snippets/#post-15846368) * Can you please share the full name (or URL) of the plugin for admin bar you mentioned so we can test on our end to try and provide a solution? * Thanks * Thread Starter [VannDigital](https://wordpress.org/support/users/vdn-staff/) * (@vdn-staff) * [3 years, 10 months ago](https://wordpress.org/support/topic/cant-select-auto-insert-when-creating-custom-code-snippets/#post-15846401) * Here go the URL… * [https://s0.wp.com/wp-content/mu-plugins/notes/admin-bar-v2.js?ver=11.1.2-202229](https://s0.wp.com/wp-content/mu-plugins/notes/admin-bar-v2.js?ver=11.1.2-202229) * Plugin Author [Mircea Sandu](https://wordpress.org/support/users/gripgrip/) * (@gripgrip) * [3 years, 10 months ago](https://wordpress.org/support/topic/cant-select-auto-insert-when-creating-custom-code-snippets/#post-15846454) * Thank you [@vdn-staff](https://wordpress.org/support/users/vdn-staff/), I can see that file is loaded by Jetpack but it doesn’t throw an error on my end, only a warning “Missing data from PHP (wpNotesArgs).” but that doesn’t interfere with the page. * Would it be possible to share a screenshot of the JS errors you are seeing? Maybe that could provide more info. * Thanks * Thread Starter [VannDigital](https://wordpress.org/support/users/vdn-staff/) * (@vdn-staff) * [3 years, 10 months ago](https://wordpress.org/support/topic/cant-select-auto-insert-when-creating-custom-code-snippets/#post-15846692) * Here go the screencap… * [https://ibb.co/FHcb2q6](https://ibb.co/FHcb2q6) - This reply was modified 3 years, 10 months ago by [VannDigital](https://wordpress.org/support/users/vdn-staff/). Reason: Link didn't show * Plugin Author [Mircea Sandu](https://wordpress.org/support/users/gripgrip/) * (@gripgrip) * [3 years, 10 months ago](https://wordpress.org/support/topic/cant-select-auto-insert-when-creating-custom-code-snippets/#post-15848682) * Thank you for the screenshot, from what I can see that error is usually related to a Chrome extension but you mentioned you run into the same issue in other browsers so it shouldn’t be the cause of the problem here. * Regardless, I would also try opening an incognito window and checking if the plugin works OK there just to rule it out. * Thread Starter [VannDigital](https://wordpress.org/support/users/vdn-staff/) * (@vdn-staff) * [3 years, 10 months ago](https://wordpress.org/support/topic/cant-select-auto-insert-when-creating-custom-code-snippets/#post-15849940) * `Thank you for the screenshot, from what I can see that error is usually related to a Chrome extension but you mentioned you run into the same issue in other browsers so it shouldn’t be the cause of the problem here.` * Right * `Regardless, I would also try opening an incognito window and checking if the plugin works OK there just to rule it out.` * Just tried to work it in an incog window. Same result. Viewing 15 replies - 1 through 15 (of 17 total) 1 [2](https://wordpress.org/support/topic/cant-select-auto-insert-when-creating-custom-code-snippets/page/2/?output_format=md) [→](https://wordpress.org/support/topic/cant-select-auto-insert-when-creating-custom-code-snippets/page/2/?output_format=md) The topic ‘Can’t Select Auto-Insert When Creating Custom Code Snippets’ is closed to new replies. * ![](https://ps.w.org/insert-headers-and-footers/assets/icon-256x256.png?rev=2758516) * [WPCode - Insert Headers and Footers + Custom Code Snippets - WordPress Code Manager](https://wordpress.org/plugins/insert-headers-and-footers/) * [Frequently Asked Questions](https://wordpress.org/plugins/insert-headers-and-footers/#faq) * [Support Threads](https://wordpress.org/support/plugin/insert-headers-and-footers/) * [Active Topics](https://wordpress.org/support/plugin/insert-headers-and-footers/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/insert-headers-and-footers/unresolved/) * [Reviews](https://wordpress.org/support/plugin/insert-headers-and-footers/reviews/) * 17 replies * 2 participants * Last reply from: [VannDigital](https://wordpress.org/support/users/vdn-staff/) * Last activity: [3 years, 10 months ago](https://wordpress.org/support/topic/cant-select-auto-insert-when-creating-custom-code-snippets/page/2/#post-15863942) * Status: not resolved